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Time Guardian does not show communication (its grayed out)
Viewed 4877 times since Mon, May 9, 2011
Question:Just set FTP-40 device up and installed software. Time Guardian does not show communication (its grayed out) Reply:Please see articles:http://tkb.amano.com/phpkb/article.php?id=58orhttp://tkb.amano.com/phpkb/article.php?id=45 Read More
Java Lang ZK. Error - FPT 40
Viewed 3621 times since Wed, Nov 30, 2011
Go to ftp://ftp.amano.com/Time%20Guardian%20PRO/Outgoing/FrankM/tg5/fpt-40-dll-nodotnet-required.zip.copy all .dll files into timeguardian bin directorycopy all .dll files into windows system 32.close out folders , open TG and error should no longer... Read More
Failed to poll clock with Time Guardian
Viewed 3453 times since Tue, Sep 13, 2011
Failed to poll clock with Time GuardianFix:Please check cable connectionsAutoupdate from the communication menu of Time Guardian version 4 or olderPress the magnifying glass in the location - terminal setup for version 5 or higher for MTX clocksCheck... Read More
The FPT-40 is not displaying hours worked
Viewed 3379 times since Tue, Mar 22, 2011
My fpt40 (Finger Print Terminal) is not displaying hours.Answer:Please verify your employee’s badge and employee number match identically and no leading zeroes are permitted. Terminal Assignment or Terminal Validation must include all valid... Read More
I am needing to know what port Time Guardian Pro uses to communicate?
Viewed 2823 times since Fri, Apr 15, 2011
I am needing to know what port Time Guardian Pro uses tocommunicate?Reply:TCP Ports...Firebird: 3050,3051Handpunch: 3001MTX 10/20 : 401MTX 15: 2101FPT 40: 4370ASA: 7896 MSSQL: 1433, 1434Sentinel: 6002, 6001SSL: 8443HTTP: 8080Jive: 5222When... Read More
How to use the Amano CommStik with Windows 7
Viewed 2762 times since Wed, Dec 22, 2010
 Below are steps on how to use the Amano CommStik with Windows 7   Download hereOpen the zip fileRun the cdm insideRight click on computer, manage, device manager, ports, find out the port number is the usb commstik or usb serial... Read More
Amano MTX-20
Viewed 2701 times since Mon, Mar 21, 2011
Where can we purhcase Amano MTX-20 time clocks Reply:If you already have the Trutime or Time Guardian softwares, you can purchase the MTX20 from where you purchased the softwares or you can call 800 367 6649. Read More
Disable PIN/PWD/keypad punching on clock
Viewed 2428 times since Mon, Sep 12, 2011
Disable PIN/PWD/keypad punching on clockIn Time Guardian version 4 or lower:Go to the communication menuPoll/downloadSelect downloadingIn Time Guardian version 5 or higher:Go to the edit menuSetup wizardClock tabLocation/terminal button (for tgpro,... Read More
FPT-40 Fingerprint Data Collection Terminal
Viewed 2200 times since Tue, Jan 4, 2011
  Please consult the attached document for detailed installation, configuration and operation instructions for use with the Time Guardian Series Time & Attendance software. Also, see Quick-Start Guide for compact installation and/or... Read More
TCP ports
Viewed 1956 times since Thu, Jan 13, 2011
Below are TCP ports that may be used by the Time Guardian software:8080 for Apache8443 for SSL3051 for Firebird Database3050 for Firebird Database (Amanonet)2101 for Mtx153001 for Handpunch series401 for Mtx10/201433 MS sql1434 MS sql... Read More
FPT-40 Menu Tree
Viewed 1851 times since Thu, Dec 2, 2010
 Below you will find the menu structure for the Model FPT-40 Fingerprint Data Collection Terminal. MENUUSER MANAGEENROLL USERENROLL FPENROLL PWDENROLL ADMINENROLL FPENROLL PWDDELETEUSER ID TO DELETEOPTION SYSTEM OPT.DATE &... Read More
How to connect the FPT-40 with the USB CommStick & Time Guardian 4 or under
Viewed 1688 times since Mon, Dec 6, 2010
 How to connect the FPT-40 with the USB CommStick via Windows XP, applies to:FPT-40any Windows OS, accessing Device Manager may be differentTime Guadian version 4 or underNote: See attached document. Read More
How to connect the FPT-40 with the USB CommStick via Windows XP
Viewed 1683 times since Mon, Dec 6, 2010
How to connect the FPT-40 with the USB CommStick via Windows XP, applies to:FPT-40any Windows OS, accessing Device Manager may be differentTime Guadian Series (TG 5.x, TGPlus 2.x, or TGPro 4.x)Note:  See attached document. Read More
FPT80: 4 digit limit for user ID
Viewed 1397 times since Tue, Jul 9, 2013
Unlike it’s predecessor the FPT-40, the new FPT-80 has a firmware that is capable of handling 10 digit numbers during enrollment but to be Time Guardian compatible we recommend to limit your max digit for user ID enrollments up to 4 digits only... Read More
How to direct connect fingerprint FPT40 clock
Viewed 1384 times since Fri, Jan 7, 2011
The attached document entails a how to direct connect fingerprint FPT40 clock with Time Guardian verson 4 or lower and the usb commstick cable. Read More
Maximum storage capacity on FPT-40 (Fingerprint Terminal)
Viewed 1334 times since Thu, Dec 9, 2010
How many Fingerprint Template Maps can store on FPT-40 (Fingerprint Terminal)? Answer:The FPT-40 (Fingerprint Terminal) can store up to 1500 Fingerprint Template Maps. How many Transaction/Data can store on FPT-40?Answer:The FPT-40 (Finger Print... Read More
Not able to copy maps from/to multiple FPT-40 clocks / not showing name / not displaying correct hours
Viewed 1155 times since Mon, Apr 25, 2011
Not able to copy maps from/to multiple FPT-40 clocks / not showing name / not displaying correct hoursSymptoms:Maps are not copying to a target terminalHours are not displaying or updating on the terminalFPT-40 has suddenly started rejecting... Read More
Copying FP from 40 to 80
Viewed 1105 times since Fri, Aug 9, 2013
HOW TO COPY MAPS FROM FPT40 TO FPT80:Receive maps from 40Download to 80Send maps to 80Note: You cannot copy maps from 80 to 40. Specially when the enrollment was done on the 80. It may be neccessary to empty EMPLOYEE_FINGERPRINTS and repeat the 3... Read More
FPT-40 serial adapter wiring diagram
Viewed 1015 times since Thu, Mar 10, 2011
FPT-40 serial adapter wiring diagram - see attachment. Read More
FPT80 and Vista 64 bit rsagent.dll error
Viewed 983 times since Thu, Aug 22, 2013
FIX:uninstall driver with delete from dev mgrreinstall driver and force driver 28 from 64 bit folder of tg551(5511) CDtestrestarttest again Read More
How to disable day light savings on clock terminals
Viewed 930 times since Wed, Dec 22, 2010
The below instructions applies to Time Guardian version 4 or lower versions on how to disable day light savings on the clock terminals: 1.    Go to setup > wizard2.    terminal3.    Go to the DST... Read More
error when copying fp maps, "algorithm mismatch, terminal version 9, clock version 10"
Viewed 870 times since Fri, Aug 2, 2013
AFFECTED VERSION & ISSUE:TG 5.5.x when fpt80 first was supported.error when copying fpt40 maps to another fpt40, "algorithm mismatch, terminal version 9, clock version 10"FIX:delete from employee_fingerprintsrecieve from source clocksend to... Read More
HOW TO CONNECT FPT80 Network
Viewed 511 times since Fri, Feb 1, 2013
HOW TO CONNECT FPT80 Networkretrieve IP from clock:press MENU, COMM, NETWORK, DHCP = on, take note of IP addressgo to TGLOCATION, open or add new location (+)verify/setup with location name and clock typeenter IP in connection tabadd or edit... Read More
What Time clocks will Trutime operate with:
Viewed 416 times since Wed, Mar 21, 2012
What Terminals will work with Trutime:MTX 10/20HP1000HP2000HP3000HP4000What terminals will Trutime not operate with:MTX 15FPT 40All future terminal models Read More
Setting up FPT 40 in Time Guardian with the CommStick
Viewed 345 times since Mon, Mar 19, 2012
Setting up the FPT 40 with Time Guardian. When the FPT 40 is hooked up to a PC with the commstick. Time Guardian may not detect it.Go to Setup>Wizard then select the Clock tab(Which should look like this):Click on Location/Terminal. Then go... Read More
how to change prism
Viewed 300 times since Mon, Jan 16, 2012
how to change prism Read More
3 digit department/labor number max limit and single labor level limit for FPT80
Viewed 207 times since Thu, Mar 6, 2014
FPT80 is capable of labor/dept transfer but has limits.3 digit department/labor number  max limitsingle labor level limitAny dept/labor # that is more than 3 digits will be ignored when polled, it may show on the clock but will be discarded in... Read More
fpt80 no usb comms out of the box
Viewed 89 times since Mon, Feb 25, 2013
fpt80 no usb comms out of the boxFIX 1:update driver via manual option in device manager, select LET ME CHOOSE, select x.24 (not x.16)note: you may be required to restart your pcFIX 2:apply FIX 1 then factory reset your fpt80note: windows may have... Read More