Moving Time Guardian Database


Note: Must use the CD or Installation Files with 9 digit activation or serial number. If you need to download a copy of the CD, you can contact support for a link as long as you have a support contract.

To take the database from the old machine, perform the following:

  1. Control Panel , Administrative Tools, Services
  2. Stop Apache 6 (or apache 5)
  3. Stop ASA License (or sentinel services)
  4. Stop Firebird Guardian
  5. Copy TG.FDB (or tgpro.fdb/tgplus.fdb) from the Time Guardian DB Folder to a Flash Drive

 

At the new machine, copy the database from the Flash Drive

  1. Control Panel , Administrative Tools, Services
  2. Stop Apache 6 (or apache 5)
  3. Stop ASA License (or sentinel services)
  4. Stop Firebird Guardian
  5. Paste TG.FDB (or tgpro.fdb/tgplus.fdb)  from the Flash Drive to the Time Guardian DB Folder new computer
  6. Start ASA License (or sentinel services)
  7. Start Firebird Guardian
  8. Start Apache 6

 

Note: If activating the software fails, check if TCP port 7896 is blocked or internet access is available. Otherwise, use the phone-in activation option.




Article Number: 317
Author: Fri, Aug 26, 2011
Last Updated: Fri, Feb 14, 2014
Author: Frank Mateo [fmateo@amano.com]

Online URL: http://tkb.amano.com/article.php?id=317