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Time Guardian 6 or greater - install completes but no folders, no shortcuts, no add/remove progs, no services

PROBLEM:

Time Guardian 6.0 or greater completes install but:

no folders
no shortcuts
unlisted in add/remove programs of control panel
no environmental variables
no services
no listed with command prompt

SOLUTION:

Reinstalling will not help. Reinstalling will ask to overwrite previous install as the files are being hidden but Comodo Endpoint (CE).

Please unregister problem pc from CE or whitelist the TG app/folder. You may Uninstall CE from add/remove programs. Reboot pc. Ensure Comodo (normally 3 listed) are gone.

Reinstall TG as needed, overwrite to all. If needed, backup DB folder to save any previous data.

Before reloading CE, add a program whitelist/exception for TG or c:\timeguardian dir.

Article Number: 617
Author: Fri, Feb 21, 2025
Last Updated: Fri, Feb 21, 2025
Author: Frank Mateo [fmateo@amano.com]

Online URL: http://tkb.amano.com/article.php?id=617