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<title>Home - All Categories - Time Software/Systems  </title>
<link>http://tkb.amano.com/category.php?id=1</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.knowledgebase-script.com)</description>
<item>
										<guid>http://tkb.amano.com/article.php?id=610</guid>
										<title>The app you&#039;re trying to install isn&#039;t a Microsoft verified app - windows 11</title>
										<link>http://tkb.amano.com/article.php?id=610</link>
										<description><![CDATA[ Issue:  Fix:  Â  Warning- Switching out of S mode can be permanent. Â  Â   Â ]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=617</guid>
										<title>Time Guardian 6 or greater - install completes but no folders, no shortcuts, no add/remove progs, no services</title>
										<link>http://tkb.amano.com/article.php?id=617</link>
										<description><![CDATA[PROBLEM: Time Guardian 6.0 or greater completes install but:  no folders no shortcuts unlisted in add/remove programs of control panel no environmental variables no services no listed with command prompt  SOLUTION: Reinstalling will not help. Reinsta...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=611</guid>
										<title>Windows 11 &amp; Amano CommStick cable - A driver can&#039;t load on this device</title>
										<link>http://tkb.amano.com/article.php?id=611</link>
										<description><![CDATA[ Â  Problem:  Fix:  Â  REFERENCE-Â https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5 Â  ]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=575</guid>
										<title>Crash with communication on version 5.7, Windows 10, and MTX15 usb direct</title>
										<link>http://tkb.amano.com/article.php?id=575</link>
										<description><![CDATA[                  Crash with communication on version 5.7, Windows 10, and MTX15 usb. This may also affect Windows 8 as well. Applies to TG Pro 4.7.        FIX:        Run Time Guardian with compatibility to Windows 7        This is due to the fact t...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=613</guid>
										<title>Red punches and Asterisk in the timecard report</title>
										<link>http://tkb.amano.com/article.php?id=613</link>
										<description><![CDATA[ Â  Timecard module - what are the red punches mean versus black punches?  red punches are manual edits and can be flagged from the indicator column when the timecard has been modified black punches are raw punches from the timeclock unit / hardware  ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=564</guid>
										<title>Time Guardian MTX-30 Proximity Installation, Setup, &amp; Demo - start to finish video</title>
										<link>http://tkb.amano.com/article.php?id=564</link>
										<description><![CDATA[        Time Guardian MTX-30 Proximity Installation, Setup, &amp; Demo - start to finish video        Click the above to view.              
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=562</guid>
										<title>Crash in Time Guardian due to NVidia GeForce driver issue</title>
										<link>http://tkb.amano.com/article.php?id=562</link>
										<description><![CDATA[                    Customers with NVIDIA GeForce graphics card may have received a new driver update that causes a crash when opening Time Guardian.                                          A hotfix was released by NVIDIA to remedy the issue towards...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=589</guid>
										<title>Wifi and Comcast Business/Rogers compatibility issue</title>
										<link>http://tkb.amano.com/article.php?id=589</link>
										<description><![CDATA[ MTX-30 WIFI and AFR-100/200 WIFI are blocked with the following routers from the below ISP:  Comcast Business Rogers  Solution: Connect your MTX or AFR directly to the router or switch using a cat5 or cat6 supplied cable. MTX30 will require a system...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=602</guid>
										<title>If you are receiving an error of &quot;Unable to execute the desired program. Please get another copy of the installer and try again,&quot;</title>
										<link>http://tkb.amano.com/article.php?id=602</link>
										<description><![CDATA[ If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again," please try the following troubleshooting steps: Â  Â  Â  Make sure your system drivers, especially your graphics card driv...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=577</guid>
										<title>TG v5.7 and Pro v.47 updates</title>
										<link>http://tkb.amano.com/article.php?id=577</link>
										<description><![CDATA[        TG v5.7 and Pro v.47 updates        Fixes for:                  rounding/hours authorization      GUI/meal      See attachment.                                
]]></description>

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										<guid>http://tkb.amano.com/article.php?id=579</guid>
										<title>MTX-30F enrolling fingerprints after downloading names</title>
										<link>http://tkb.amano.com/article.php?id=579</link>
										<description><![CDATA[        After downloading names using the TG software - communications - green box with down arrow, you may proceed to the MTX-30F clock/unit/terminal and start fingerprinting.        Use the simple steps below:                                       ...]]></description>

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										<guid>http://tkb.amano.com/article.php?id=607</guid>
										<title>Windows 11 compatibility</title>
										<link>http://tkb.amano.com/article.php?id=607</link>
										<description><![CDATA[ Time Guardian pc based is compatible with Windows 8 to Windows 11. This will include equivalent servers-Â Windows Server 2012 to Windows Server 2022. TG versions for above: 5.5.1.1 (mtx-15 only) 5.6 5.7 6.0 6.1 Â  ]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=578</guid>
										<title>MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock</title>
										<link>http://tkb.amano.com/article.php?id=578</link>
										<description><![CDATA[   MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock          Press M   user   manage   press any number, type badge number to search (you may also scroll to find a ma,e   M   edit   3rd line - fp only   enroll fp  ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=596</guid>
										<title>MTX-30 Push/CLOUD terminal - manual</title>
										<link>http://tkb.amano.com/article.php?id=596</link>
										<description><![CDATA[ See attachment for MTX-30 fingerprint/proximity or proximity only-Â  push terminals. Compatible with Time Guardian v6 or http://timeguardian.app cloud site only. Notice main display will show TG icon to confirm push model versus poll model. Â  ]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=598</guid>
										<title>Amano product discontinuation- MTX-15</title>
										<link>http://tkb.amano.com/article.php?id=598</link>
										<description><![CDATA[ Â  Dear Valued Reseller, Â  This email is to inform you effective immediately the MTX-15 series will be discontinued. The discontinuation of the MTX-15 series is due to component obsolescence without replacement. Unfortunately we were forced to make t...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=614</guid>
										<title>Quickbooks 2024 or v24 - certificate creation type yes to confirm is greyed out</title>
										<link>http://tkb.amano.com/article.php?id=614</link>
										<description><![CDATA[Quickbooks 2024 or v24 - certificate creation type yes to confirm is greyed out SOLUTION: Must click on URL link above yes box then yes can be typed.]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=612</guid>
										<title>unable to ping wifi IP on AFR and MTX-30 models</title>
										<link>http://tkb.amano.com/article.php?id=612</link>
										<description><![CDATA[ Â   Â  ISSUE: While your time clock shows wifi CONNECTED and signal is STRONG- you are unable to ping the wifi IP of the unit unless you connect a network cable from the unit to the router FIX: Without any network cables connected to your time clock, ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=608</guid>
										<title>Purchasing ADV Meal module or Rounding module</title>
										<link>http://tkb.amano.com/article.php?id=608</link>
										<description><![CDATA[ Â  Amano recommends when purchasing the Advanced meal module or the rounding module that both will be required for calculations to function properly as many background items are interconnected for the end result. Â  ]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=595</guid>
										<title>TG Cloud Quick Start</title>
										<link>http://tkb.amano.com/article.php?id=595</link>
										<description><![CDATA[ See attachment for http://timeguardian.appÂ quick start guide. Â  ]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=376</guid>
										<title>Customer service</title>
										<link>http://tkb.amano.com/article.php?id=376</link>
										<description><![CDATA[                           Customer service can be reached via:                                                           Amano Time Unit                                                              Technical Support                                  ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=554</guid>
										<title>Failed to authenticate client in asa service</title>
										<link>http://tkb.amano.com/article.php?id=554</link>
										<description><![CDATA[  ERROR: Failed to authenticate client in asa service     EXPLAINED: Activation issues can happen if you have a TG server and TG client losses connection to TG server. It can also happen if your TG server or your main TG pc has multiple network cards...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=555</guid>
										<title>Payroll - null error</title>
										<link>http://tkb.amano.com/article.php?id=555</link>
										<description><![CDATA[                                   Payroll - null error                            FIX:                            Please verify that your payroll settings contains an actual complete file path for your payroll file to be generated. (i.e. c:/timeguar...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=574</guid>
										<title>New version release: Time Guardian v5.7 and Pro v4.7</title>
										<link>http://tkb.amano.com/article.php?id=574</link>
										<description><![CDATA[        Please contact technical support to request this version. 800 896 7035                List of x.7 features:                        &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Video links from installer menu      &middot;&nbs...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=345</guid>
										<title>e00 error</title>
										<link>http://tkb.amano.com/article.php?id=345</link>
										<description><![CDATA[   ISSUE:        e00 error                  FIX:              Go to communications and perform a download        
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=371</guid>
										<title>Updates</title>
										<link>http://tkb.amano.com/article.php?id=371</link>
										<description><![CDATA[         Updates are available with support, please contact us:                              Amano Time Unit                                Technical Support                                Phone 1-800-896-7035                                Fax 1-973...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=556</guid>
										<title>Viewing/printing reports</title>
										<link>http://tkb.amano.com/article.php?id=556</link>
										<description><![CDATA[                                   Viewing/printing reports                            EXPLAINED:                            Reports can be generated from the OUTPUT section.       If none are listed, you can press the bottom right plus sign to creat...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=372</guid>
										<title>Local service representative</title>
										<link>http://tkb.amano.com/article.php?id=372</link>
										<description><![CDATA[   For local service representatives, please contact 800 367 6649.   &nbsp;        
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=609</guid>
										<title>Re: MTX-30P/A972</title>
										<link>http://tkb.amano.com/article.php?id=609</link>
										<description><![CDATA[I am interested in your product and I wanted to know if you can answer the following questions?1. Is this a one-time purchase or an on-going monthly purchase for the software?2. What is the warranty for this device?3. How close does the RFID card nee...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=560</guid>
										<title>Amano new product MTX-30 series announcement</title>
										<link>http://tkb.amano.com/article.php?id=560</link>
										<description><![CDATA[            Amano is pleased to announce the release of our new MTX-30 series terminals. These new terminal work with a new release of Time Guardian 5.6. and Time Guardian Pro 4.6. These new terminals have additional features and functionality like s...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=157</guid>
										<title>TruTime Software/Hardware Requirements</title>
										<link>http://tkb.amano.com/article.php?id=157</link>
										<description><![CDATA[Â   Â  See the attached document for TruTime software/hardware requirements. TRUTIME IS NO LONGER SUPPORTED as of 8/30/2019. Â  Â  ]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=615</guid>
										<title>Time Guardian 6 with automatic emails</title>
										<link>http://tkb.amano.com/article.php?id=615</link>
										<description><![CDATA[Time Guardian 6 with automatic emails: Â  NOT SUPPORTED- Outlook, Gmail, 2FA (two factor authentication) See steps below in attachment section below for pdf doc.]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=382</guid>
										<title>Schedules</title>
										<link>http://tkb.amano.com/article.php?id=382</link>
										<description><![CDATA[      Schedules are located in the following areas based on software:             ATVS - In the tree menu in the right side, Schedules will be listed, maximize the ATVS window for access to the new schedule icon or edit/hand icon   Time Guardian Pro&...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=604</guid>
										<title>PIX-95 Connectivity</title>
										<link>http://tkb.amano.com/article.php?id=604</link>
										<description><![CDATA[I have a client using a PIX-95 time clock who wants to know if itâs possible to connect it to a PC to receive alerts when an employee clocks in or clocks out. I couldnât find a manual online.Thanks,Mason Â  REPLY: This clock is standalone with no pc c...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=597</guid>
										<title>Advance Scheduling Demo</title>
										<link>http://tkb.amano.com/article.php?id=597</link>
										<description><![CDATA[We are looking to add Advance Scheduling to our Time Guardian software. Do you have a demo of the Advanced Scheduling module? Â  Â  REPLY: Â  Please call 800 896 7035.]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=593</guid>
										<title>contact number</title>
										<link>http://tkb.amano.com/article.php?id=593</link>
										<description><![CDATA[I need a contact number for my IT dept to reach out for some questions Â  REPLY:800 253 9836]]></description>

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