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<title>Home - All Categories - Time Software/Systems  - Time Guardian Series  </title>
<link>http://tkb.amano.com/category.php?id=3</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.knowledgebase-script.com)</description>
<item>
										<guid>http://tkb.amano.com/article.php?id=617</guid>
										<title>Time Guardian 6 or greater - install completes but no folders, no shortcuts, no add/remove progs, no services</title>
										<link>http://tkb.amano.com/article.php?id=617</link>
										<description><![CDATA[PROBLEM: Time Guardian 6.0 or greater completes install but:  no folders no shortcuts unlisted in add/remove programs of control panel no environmental variables no services no listed with command prompt  SOLUTION: Reinstalling will not help. Reinsta...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=575</guid>
										<title>Crash with communication on version 5.7, Windows 10, and MTX15 usb direct</title>
										<link>http://tkb.amano.com/article.php?id=575</link>
										<description><![CDATA[                  Crash with communication on version 5.7, Windows 10, and MTX15 usb. This may also affect Windows 8 as well. Applies to TG Pro 4.7.        FIX:        Run Time Guardian with compatibility to Windows 7        This is due to the fact t...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=564</guid>
										<title>Time Guardian MTX-30 Proximity Installation, Setup, &amp; Demo - start to finish video</title>
										<link>http://tkb.amano.com/article.php?id=564</link>
										<description><![CDATA[        Time Guardian MTX-30 Proximity Installation, Setup, &amp; Demo - start to finish video        Click the above to view.              
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=553</guid>
										<title>Time Guardian version 5.5.1.1 - Installation and User Guide</title>
										<link>http://tkb.amano.com/article.php?id=553</link>
										<description><![CDATA[     Time Guardian version 5.5.1.1 - Installation and User Guide    Note: This version was created for Windows 8 and Windows 10 compatibility as well as it&rsquo;s corresponding server OS versions.       
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=562</guid>
										<title>Crash in Time Guardian due to NVidia GeForce driver issue</title>
										<link>http://tkb.amano.com/article.php?id=562</link>
										<description><![CDATA[                    Customers with NVIDIA GeForce graphics card may have received a new driver update that causes a crash when opening Time Guardian.                                          A hotfix was released by NVIDIA to remedy the issue towards...]]></description>

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										<guid>http://tkb.amano.com/article.php?id=567</guid>
										<title>VPN</title>
										<link>http://tkb.amano.com/article.php?id=567</link>
										<description><![CDATA[    VPN is only supported with *biometric clock models and any MTX30. Except for HP models, it&rsquo;s recommended to set net speed to lowest or 10M.    VPN between client workstations and server is not supported.&nbsp; VPN is allowed when accessing ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=571</guid>
										<title>Time Guardian 5.6 crashing with Windows 10 and immediately closes</title>
										<link>http://tkb.amano.com/article.php?id=571</link>
										<description><![CDATA[                          CAUSES: Antivirus is deleting a necessary driver file during installation. This is a false positive. To avoid, please disable your AV during installs only. Add exclusion to your AV for c:/timeguardian/bin.                   ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=390</guid>
										<title>How to move punches up a line or down a line when punch is on the wrong day and preventing total to be calculated</title>
										<link>http://tkb.amano.com/article.php?id=390</link>
										<description><![CDATA[          How to move punches up a line or down a line when punch is on the wrong day and preventing total to be calculated        Fix:                  Locate the punch to be moved, since it&rsquo;s on the wrong day/line      Highlight the punch    ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=529</guid>
										<title>Copying FP from 40 to 80</title>
										<link>http://tkb.amano.com/article.php?id=529</link>
										<description><![CDATA[      HOW TO COPY MAPS FROM FPT40 TO FPT80:                  Receive maps from 40      Download to 80      Send maps to 80            Note: You cannot copy maps from 80 to 40. Specially when the enrollment was done on the 80. It may be neccessary to ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=573</guid>
										<title>Connecting the MTX30 WIFI model to your wireless network</title>
										<link>http://tkb.amano.com/article.php?id=573</link>
										<description><![CDATA[    For connecting the MTX30 WIFI model to your wireless network- see attachment.          
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=577</guid>
										<title>TG v5.7 and Pro v.47 updates</title>
										<link>http://tkb.amano.com/article.php?id=577</link>
										<description><![CDATA[        TG v5.7 and Pro v.47 updates        Fixes for:                  rounding/hours authorization      GUI/meal      See attachment.                                
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=579</guid>
										<title>MTX-30F enrolling fingerprints after downloading names</title>
										<link>http://tkb.amano.com/article.php?id=579</link>
										<description><![CDATA[        After downloading names using the TG software - communications - green box with down arrow, you may proceed to the MTX-30F clock/unit/terminal and start fingerprinting.        Use the simple steps below:                                       ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=578</guid>
										<title>MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock</title>
										<link>http://tkb.amano.com/article.php?id=578</link>
										<description><![CDATA[   MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock          Press M   user   manage   press any number, type badge number to search (you may also scroll to find a ma,e   M   edit   3rd line - fp only   enroll fp  ...]]></description>

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										<guid>http://tkb.amano.com/article.php?id=576</guid>
										<title>Wifi, Please insert usb drive error</title>
										<link>http://tkb.amano.com/article.php?id=576</link>
										<description><![CDATA[     PROBLEM:    With the MTX30 Wifi time clock on adding the Wireless password for WIFI the display errors to "Please insert usb drive" when using LOAD PASSWORD    FIX:    Use a usb thumbdrive formatted with Fat32.    NTFS is not compatible.    
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=558</guid>
										<title>Quickbooks payroll speed optimized</title>
										<link>http://tkb.amano.com/article.php?id=558</link>
										<description><![CDATA[            A major update has been released to optimize the speed of direct integration payroll to Quickbooks.            Please contact 800 896 7035x2.            The update affects TG version 5.0 or higher, Plus version 2.0 or higher, Pro version ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=608</guid>
										<title>Purchasing ADV Meal module or Rounding module</title>
										<link>http://tkb.amano.com/article.php?id=608</link>
										<description><![CDATA[ Â  Amano recommends when purchasing the Advanced meal module or the rounding module that both will be required for calculations to function properly as many background items are interconnected for the end result. Â  ]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=591</guid>
										<title>How to process USB punches from MTX-30 or AFR</title>
										<link>http://tkb.amano.com/article.php?id=591</link>
										<description><![CDATA[ How to process USB punches from MTX-30 or AFR Â   Go to clock, insert usb drive Press M or 6 dots Navigate to USB Select download (attendance, for AFR, select date range) Once download is completed, remove usb Insert usb to pc In the TG app, go to co...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=341</guid>
										<title>Military Time</title>
										<link>http://tkb.amano.com/article.php?id=341</link>
										<description><![CDATA[   To set Time Guardian to&nbsp;military time:                              Go to edit   Setup   Click Company   Global settings   Then change time format                                                              To set&nbsp;military time for PIX ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=554</guid>
										<title>Failed to authenticate client in asa service</title>
										<link>http://tkb.amano.com/article.php?id=554</link>
										<description><![CDATA[  ERROR: Failed to authenticate client in asa service     EXPLAINED: Activation issues can happen if you have a TG server and TG client losses connection to TG server. It can also happen if your TG server or your main TG pc has multiple network cards...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=183</guid>
										<title>TCP / UDP ports</title>
										<link>http://tkb.amano.com/article.php?id=183</link>
										<description><![CDATA[ Below are TCP ports that may be used by the Time Guardian software: Â   8080 for Apache 8443 for SSL 3051 for Firebird Database 3050Â for Firebird Database (Amanonet) 2101 for Mtx15 3001 for Handpunch series 401 for Mtx10/20 1433 MS sql 1434 MS sql mo...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=300</guid>
										<title>Time Card Detail Report overlapping issue / not sorting punches properly</title>
										<link>http://tkb.amano.com/article.php?id=300</link>
										<description><![CDATA[                    Time Card Detail report in Time Guardian series Version x.2 is overlapping punches when you sort it with Date show &nbsp;disabled in the Sort tab.                       Notice in the sample report the punch days are being overlapp...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=555</guid>
										<title>Payroll - null error</title>
										<link>http://tkb.amano.com/article.php?id=555</link>
										<description><![CDATA[                                   Payroll - null error                            FIX:                            Please verify that your payroll settings contains an actual complete file path for your payroll file to be generated. (i.e. c:/timeguar...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=464</guid>
										<title>Clearing Corruption out of Den tables in Time Guardian that was converted from Trutime</title>
										<link>http://tkb.amano.com/article.php?id=464</link>
										<description><![CDATA[       Sometimes the Densummary and Denormalized_table1 will become corrupt beyond repair. So you will from time to time need to clear them out. For customers who started from scratch in Time Guardian this is a simple delete command.&nbsp;    First r...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=367</guid>
										<title>How to set up seven minute rule</title>
										<link>http://tkb.amano.com/article.php?id=367</link>
										<description><![CDATA[        How to set up seven minute rule            On Time Guardian version 4 or lower:        Go to setup   Wizard   Pay policy tab   Pay policy setup   Rounding rules   Select yes   By default it will be set to 15/7 setting                         ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=574</guid>
										<title>New version release: Time Guardian v5.7 and Pro v4.7</title>
										<link>http://tkb.amano.com/article.php?id=574</link>
										<description><![CDATA[        Please contact technical support to request this version. 800 896 7035                List of x.7 features:                        &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Video links from installer menu      &middot;&nbs...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=363</guid>
										<title>Time Guardian Software Options</title>
										<link>http://tkb.amano.com/article.php?id=363</link>
										<description><![CDATA[   For a list of software options and description, please see&nbsp;http://www.amano.com/TimeWeb/SpecificProductPage.cfm? SPP=Time%20Guardian&nbsp;and&nbsp;http://www.amano.com/TimeWeb/PDF/ModuleSheet.pdf.                     
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=375</guid>
										<title>Time Guardian latest version</title>
										<link>http://tkb.amano.com/article.php?id=375</link>
										<description><![CDATA[      For the latest version of Time Guardian&nbsp;or other Product Bulletins&nbsp;-&nbsp;http://tkb.amano.com/phpkb/category.php?id=143    
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=266</guid>
										<title>I am needing to know what port Time Guardian Pro uses to communicate?</title>
										<link>http://tkb.amano.com/article.php?id=266</link>
										<description><![CDATA[   I am needing to know what port Time Guardian Pro uses to communicate?                     Reply:   TCP Ports...                Firebird: 3050,3051       Handpunch: 3001       MTX 10/20 : 401       MTX 15: 2101       FPT 40: 4370       ASA: 7896   ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=114</guid>
										<title>TG Series Standard &amp; Optional Payroll Interfaces</title>
										<link>http://tkb.amano.com/article.php?id=114</link>
										<description><![CDATA[  &nbsp;  The Time Guardian Series software comes with 13 standard payroll interfaces and the optional selection of an additional payroll interfaces from 46 additional payroll interfaces. Please see the attached document for a complete listing of sta...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=556</guid>
										<title>Viewing/printing reports</title>
										<link>http://tkb.amano.com/article.php?id=556</link>
										<description><![CDATA[                                   Viewing/printing reports                            EXPLAINED:                            Reports can be generated from the OUTPUT section.       If none are listed, you can press the bottom right plus sign to creat...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=537</guid>
										<title>TCP send ERROR No error from console, model FPT-80</title>
										<link>http://tkb.amano.com/article.php?id=537</link>
										<description><![CDATA[   ISSUE:        TCP send ERROR No error                  FIX:              Recreate location and set new IP to clock        
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=370</guid>
										<title>Time guardian installation disc CD</title>
										<link>http://tkb.amano.com/article.php?id=370</link>
										<description><![CDATA[      How to get a copy of the Time Guardian installation disc/CD          With a valid support contract, we can provide a download link. Please contact support:                          Amano Time Unit                        Technical Support       ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=463</guid>
										<title>Configuration file c:conftg.conf not found</title>
										<link>http://tkb.amano.com/article.php?id=463</link>
										<description><![CDATA[This error is caused by putting the wrong path in during the Client install of Time Guardian. The client install asks:        Where is the Time Guardian Server installed?  The install defaults to C:  If you leave this in the box then the error below ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=294</guid>
										<title>Time Guardian - Windows services</title>
										<link>http://tkb.amano.com/article.php?id=294</link>
										<description><![CDATA[    List of Time Guardian - Windows services    Note: Applies to Time Guardian 5.x or higher, Plus, &amp; Pro   Apache Tomcat  ASA License (AMANO)  AutoProcess  Escalation Server  EventMonitoring - version x.2 or higher only  Firebird Guardian  Fireb...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=365</guid>
										<title>Error: Please select another location to extract the installer to</title>
										<link>http://tkb.amano.com/article.php?id=365</link>
										<description><![CDATA[        Receiving error message "please select another location to extract" when installing Time Guadian.&nbsp;            Reply:      This error is due to a corrupt file associated with InstallAnywhere located in a Temp folder on the local machine.&...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=127</guid>
										<title>MTX-15 Data Collection Terminal</title>
										<link>http://tkb.amano.com/article.php?id=127</link>
										<description><![CDATA[&nbsp;    &nbsp;  Please see the attached Installation and Operation Guide for complete instructions and how to install, operate and configure the Amano Model MTX-15 terminal for use with the Time Guardian Series Time &amp; Attendance software.  Plea...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=391</guid>
										<title>Hours are not showing in payroll output file</title>
										<link>http://tkb.amano.com/article.php?id=391</link>
										<description><![CDATA[     Hours are not showing in payroll output file     Fix:&nbsp;     In the payroll profile settings, add all labors to the selected box, leave available box empty. This rule applies to reports as well.          Note: Applies to Time Guardian Pro, Pl...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=560</guid>
										<title>Amano new product MTX-30 series announcement</title>
										<link>http://tkb.amano.com/article.php?id=560</link>
										<description><![CDATA[            Amano is pleased to announce the release of our new MTX-30 series terminals. These new terminal work with a new release of Time Guardian 5.6. and Time Guardian Pro 4.6. These new terminals have additional features and functionality like s...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=255</guid>
										<title>QuickBooks 2010 or HIGHER will no longer receive Payroll from Time Guardian (ver 4 or lower)</title>
										<link>http://tkb.amano.com/article.php?id=255</link>
										<description><![CDATA[         The following Article describes:                            Is Time Guardian 4.0 or 3.5 direct integration with QuickBooks supported on Quickbooks 2010, 2011 ?                            Unfortunately the code used to enable Direct Integrati...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=521</guid>
										<title>Upgrading time guardian firebird db</title>
										<link>http://tkb.amano.com/article.php?id=521</link>
										<description><![CDATA[          Backup db folder            Uninstall tg &amp; firebird            Restart pc            Delete tg folder            Install new version            Call 800 896 7035 to ugrade db with tech support    
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=115</guid>
										<title>Available Time Guardian Series Upgrades</title>
										<link>http://tkb.amano.com/article.php?id=115</link>
										<description><![CDATA[  &nbsp;  The Time Guardian Series software comes with&nbsp;numerous standard&nbsp;time and attendance features.&nbsp;&nbsp;However, there are&nbsp;optional&nbsp;availabe advanced modules [see the attached document for a complete list as of Jan 2011]...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=475</guid>
										<title>Quick Books</title>
										<link>http://tkb.amano.com/article.php?id=475</link>
										<description><![CDATA[ Employees fail to synchronize to Quickbooks and Payroll fails to go over.    Check al of the employee entries in Quickbooks, you CANNOT put Alpha Characters into the Phone Number Fields in Time Guardian.          
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=606</guid>
										<title>Reports</title>
										<link>http://tkb.amano.com/article.php?id=606</link>
										<description><![CDATA[I created a new paycode so I could be in line with our payroll company who reports payroll for Monday through Sunday. It was previously set to begin on Sunday. I applied the new code to all active employees. It appears to have worked but when I run r...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=335</guid>
										<title>Number of users exceeded</title>
										<link>http://tkb.amano.com/article.php?id=335</link>
										<description><![CDATA[    ERROR:        Number of users exceeded        FIX:      Re-start ASA service and train users to exit properly using FILE - Exit and if web module - Log Off/Log Out on top right corner of page.       If issue reoccurs too often, you can purchase m...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=437</guid>
										<title>Sorry can`t add employee error but active number is less than maximum</title>
										<link>http://tkb.amano.com/article.php?id=437</link>
										<description><![CDATA[      Sorry can&rsquo;t add employee error but active number is less than maximum            FIX:            Inactive is set for current payperiod, until next payperiod - inactive will not be official      Solution: Set inactive date in employee&rsqu...]]></description>

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