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<title>Home - All Categories - Time Software/Systems  - Time Guardian Series  - How To&amp;rsquo;s, Tricks, Tips  - Time Guardian Series &amp;#x28;TG 5.x, TG Plus 2.x, TG Pro 4.x&amp;#x29;  </title>
<link>http://tkb.amano.com/category.php?id=79</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. Powered by PHPKB (https://www.knowledgebase-script.com)</description>
<item>
										<guid>http://tkb.amano.com/article.php?id=181</guid>
										<title>How to move firebird database</title>
										<link>http://tkb.amano.com/article.php?id=181</link>
										<description><![CDATA[                 Below is the procedure to move a firebird database, this may also help in restoring a backup database:                 Stop Firebird Guardian service in old server            Move db to new machine            Install Time Guardian   ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=575</guid>
										<title>Crash with communication on version 5.7, Windows 10, and MTX15 usb direct</title>
										<link>http://tkb.amano.com/article.php?id=575</link>
										<description><![CDATA[                  Crash with communication on version 5.7, Windows 10, and MTX15 usb. This may also affect Windows 8 as well. Applies to TG Pro 4.7.        FIX:        Run Time Guardian with compatibility to Windows 7        This is due to the fact t...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=553</guid>
										<title>Time Guardian version 5.5.1.1 - Installation and User Guide</title>
										<link>http://tkb.amano.com/article.php?id=553</link>
										<description><![CDATA[     Time Guardian version 5.5.1.1 - Installation and User Guide    Note: This version was created for Windows 8 and Windows 10 compatibility as well as it&rsquo;s corresponding server OS versions.       
]]></description>

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										<guid>http://tkb.amano.com/article.php?id=271</guid>
										<title>Quickbooks sync &amp; integration requirements/guidelines</title>
										<link>http://tkb.amano.com/article.php?id=271</link>
										<description><![CDATA[            Quickbooks sync/integration requirements:            Install the following programs which are included in the Time Guardian CD:         QBFC 8.0 - check your Windows add/remove programs if already present        Guidelines:               ...]]></description>

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										<guid>http://tkb.amano.com/article.php?id=567</guid>
										<title>VPN</title>
										<link>http://tkb.amano.com/article.php?id=567</link>
										<description><![CDATA[    VPN is only supported with *biometric clock models and any MTX30. Except for HP models, it&rsquo;s recommended to set net speed to lowest or 10M.    VPN between client workstations and server is not supported.&nbsp; VPN is allowed when accessing ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=524</guid>
										<title>FPT80: 4 digit limit for user ID</title>
										<link>http://tkb.amano.com/article.php?id=524</link>
										<description><![CDATA[                              Unlike it&rsquo;s predecessor the FPT-40, the new FPT-80 has a firmware that is capable of handling 10 digit numbers during enrollment but to be Time Guardian compatible we recommend to limit your max digit for user ID e...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=568</guid>
										<title>FPT models and MTX30 series: All PWD/PIN are erased after connecting to clock</title>
										<link>http://tkb.amano.com/article.php?id=568</link>
										<description><![CDATA[            FPT models and MTX30 series: All PWD/PIN are erased after connecting to clock!           CAUSES: Instead of using download to send a new employee to the clock, send maps was done even when a backup was not performed via receive maps prior...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=552</guid>
										<title>FPT-80 Time Guardian USB connection VIDEO</title>
										<link>http://tkb.amano.com/article.php?id=552</link>
										<description><![CDATA[                    Youtube video -&nbsp;FPT-80 Time Guardian USB basic setup VIDEO (start to finish) - click here                    Covers:                                             What&rsquo;s in the box               CD installation           ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=529</guid>
										<title>Copying FP from 40 to 80</title>
										<link>http://tkb.amano.com/article.php?id=529</link>
										<description><![CDATA[      HOW TO COPY MAPS FROM FPT40 TO FPT80:                  Receive maps from 40      Download to 80      Send maps to 80            Note: You cannot copy maps from 80 to 40. Specially when the enrollment was done on the 80. It may be neccessary to ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=573</guid>
										<title>Connecting the MTX30 WIFI model to your wireless network</title>
										<link>http://tkb.amano.com/article.php?id=573</link>
										<description><![CDATA[    For connecting the MTX30 WIFI model to your wireless network- see attachment.          
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=577</guid>
										<title>TG v5.7 and Pro v.47 updates</title>
										<link>http://tkb.amano.com/article.php?id=577</link>
										<description><![CDATA[        TG v5.7 and Pro v.47 updates        Fixes for:                  rounding/hours authorization      GUI/meal      See attachment.                                
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=579</guid>
										<title>MTX-30F enrolling fingerprints after downloading names</title>
										<link>http://tkb.amano.com/article.php?id=579</link>
										<description><![CDATA[        After downloading names using the TG software - communications - green box with down arrow, you may proceed to the MTX-30F clock/unit/terminal and start fingerprinting.        Use the simple steps below:                                       ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=578</guid>
										<title>MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock</title>
										<link>http://tkb.amano.com/article.php?id=578</link>
										<description><![CDATA[   MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock          Press M   user   manage   press any number, type badge number to search (you may also scroll to find a ma,e   M   edit   3rd line - fp only   enroll fp  ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=576</guid>
										<title>Wifi, Please insert usb drive error</title>
										<link>http://tkb.amano.com/article.php?id=576</link>
										<description><![CDATA[     PROBLEM:    With the MTX30 Wifi time clock on adding the Wireless password for WIFI the display errors to "Please insert usb drive" when using LOAD PASSWORD    FIX:    Use a usb thumbdrive formatted with Fat32.    NTFS is not compatible.    
]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=558</guid>
										<title>Quickbooks payroll speed optimized</title>
										<link>http://tkb.amano.com/article.php?id=558</link>
										<description><![CDATA[            A major update has been released to optimize the speed of direct integration payroll to Quickbooks.            Please contact 800 896 7035x2.            The update affects TG version 5.0 or higher, Plus version 2.0 or higher, Pro version ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=516</guid>
										<title>fpt80 no usb comms out of the box</title>
										<link>http://tkb.amano.com/article.php?id=516</link>
										<description><![CDATA[      FPT80 no usb comms out of the box                FIX :                Your FPT80 may need a usb reset on the clock unit itself.            Press m/ok      go to system      go to reset all, this will not erase anything - just resets the usb por...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=543</guid>
										<title>Java error closes time guardian completely during download</title>
										<link>http://tkb.amano.com/article.php?id=543</link>
										<description><![CDATA[        ISSUE:        java error closes time guardian completely during download              FIX:          Remove or edit any employees which may have 0(or blank) number, badge, payroll. Please ensure the number, badge, payroll has 1 or greater numb...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=110</guid>
										<title>Backing up a Firebird database (IT / command line)</title>
										<link>http://tkb.amano.com/article.php?id=110</link>
										<description><![CDATA[            Backing up a firebird database procedure:    &nbsp;                Working from a DOS prompt in the directory where the GFIX and GBAK utilities are located.&nbsp;(C:Program FilesFirebirdFirebird2_1in)       Define the two variables. They ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=276</guid>
										<title>Failed to transfer employee from Time Guardian to QuickBook</title>
										<link>http://tkb.amano.com/article.php?id=276</link>
										<description><![CDATA[    Que: I am getting an error "Failed to get employees from QuickBooks" when transferring employees from Time Guardian to QuickBooks.  Ans: This problem may occur, if one of employee&nbsp;has a lower case value for the State&nbsp;&nbsp;(i.e., nj ins...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=317</guid>
										<title>Moving Time Guardian Database</title>
										<link>http://tkb.amano.com/article.php?id=317</link>
										<description><![CDATA[     Note: Must use the CD or Installation Files with 9 digit activation or serial number. If you need to download a copy of the CD, you can contact support for a link as long as you have a support contract.        To take the database from the old m...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=332</guid>
										<title>Lost Password</title>
										<link>http://tkb.amano.com/article.php?id=332</link>
										<description><![CDATA[          If you&rsquo;ve lost or forgotten your password, fax a request to 1-973-226-7863 or email&nbsp;tgsupport &nbsp; &nbsp;@ &nbsp; amano &nbsp; . &nbsp; com&nbsp;/ ttsupport &nbsp; &nbsp; @ &nbsp; &nbsp; &nbsp; &nbsp;amano &nbsp; . &nbsp; &nbsp...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=554</guid>
										<title>Failed to authenticate client in asa service</title>
										<link>http://tkb.amano.com/article.php?id=554</link>
										<description><![CDATA[  ERROR: Failed to authenticate client in asa service     EXPLAINED: Activation issues can happen if you have a TG server and TG client losses connection to TG server. It can also happen if your TG server or your main TG pc has multiple network cards...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=183</guid>
										<title>TCP / UDP ports</title>
										<link>http://tkb.amano.com/article.php?id=183</link>
										<description><![CDATA[ Below are TCP ports that may be used by the Time Guardian software: Â   8080 for Apache 8443 for SSL 3051 for Firebird Database 3050Â for Firebird Database (Amanonet) 2101 for Mtx15 3001 for Handpunch series 401 for Mtx10/20 1433 MS sql 1434 MS sql mo...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=45</guid>
										<title>How to obtain IP address for your FPT-40, program IP to FPT and Time Guardian</title>
										<link>http://tkb.amano.com/article.php?id=45</link>
										<description><![CDATA[    How to obtain IP address for your FPT-40, program IP to FPT and Time Guardian:            FPT-40      Time Guardian 5.x, Time Guardian Plus 2.x, Time Guardian Pro 4.x            How to get IP address:            Go to start &gt; run      Type cmd...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=9</guid>
										<title>How to integrate QuickBooks with Time Guardian Series (TG 5.x, TG Plus 2.x, TG Pro 4.x)</title>
										<link>http://tkb.amano.com/article.php?id=9</link>
										<description><![CDATA[         Download the attached QB Install Notes for QuickBooks integration with Time Guardian Series (Time Guardian 5.x, Time Guardian Plus 2.x, Time Guardian Pro 4.x)&nbsp;    Note: IIF imports are no longer supported. Please use latest update attac...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=555</guid>
										<title>Payroll - null error</title>
										<link>http://tkb.amano.com/article.php?id=555</link>
										<description><![CDATA[                                   Payroll - null error                            FIX:                            Please verify that your payroll settings contains an actual complete file path for your payroll file to be generated. (i.e. c:/timeguar...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=464</guid>
										<title>Clearing Corruption out of Den tables in Time Guardian that was converted from Trutime</title>
										<link>http://tkb.amano.com/article.php?id=464</link>
										<description><![CDATA[       Sometimes the Densummary and Denormalized_table1 will become corrupt beyond repair. So you will from time to time need to clear them out. For customers who started from scratch in Time Guardian this is a simple delete command.&nbsp;    First r...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=175</guid>
										<title>How to connect Time Guardian (TG)  version 5, TG Plus, or TG Pro to MTX-15 clock via USB CommStik</title>
										<link>http://tkb.amano.com/article.php?id=175</link>
										<description><![CDATA[                      See&nbsp;the&nbsp;following&nbsp;instructions on how to connect Time Guardian (TG) version 5, TG Plus v2, or TG Pro v4&nbsp;to an&nbsp;MTX-15 clock via&nbsp;a Amano USB CommStik.&nbsp;&nbsp;These instructions are specific to Win...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=367</guid>
										<title>How to set up seven minute rule</title>
										<link>http://tkb.amano.com/article.php?id=367</link>
										<description><![CDATA[        How to set up seven minute rule            On Time Guardian version 4 or lower:        Go to setup   Wizard   Pay policy tab   Pay policy setup   Rounding rules   Select yes   By default it will be set to 15/7 setting                         ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=432</guid>
										<title>Java Lang ZK. Error - FPT 40</title>
										<link>http://tkb.amano.com/article.php?id=432</link>
										<description><![CDATA[      Go to       ftp://ftp.amano.com/Time%20Guardian%20PRO/Outgoing/FrankM/tg5/fpt-40-dll-nodotnet-required.zip.  copy all .dll files into timeguardian bin directory  copy all .dll files into windows system 32.  close out folders , open TG and error...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=574</guid>
										<title>New version release: Time Guardian v5.7 and Pro v4.7</title>
										<link>http://tkb.amano.com/article.php?id=574</link>
										<description><![CDATA[        Please contact technical support to request this version. 800 896 7035                List of x.7 features:                        &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Video links from installer menu      &middot;&nbs...]]></description>

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										<guid>http://tkb.amano.com/article.php?id=173</guid>
										<title>How to connect Time Guardian (TG) version 5, TG Plus, or TG Pro to Handpunch clock via Ethernet network</title>
										<link>http://tkb.amano.com/article.php?id=173</link>
										<description><![CDATA[ Amano recommends these&nbsp;instructions on how to connect Time Guardian (TG) version 5, TG Plus, or TG Pro to HandPunch (HP)&nbsp;Terminal via Ethernet network.     &nbsp;     Use the following procedure:            Set the IP, host bits (also subn...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=383</guid>
										<title>Exceeded the maximum number of concurrent users allowed!</title>
										<link>http://tkb.amano.com/article.php?id=383</link>
										<description><![CDATA[                        Error: Exceeded the maximum number of concurrent users allowed!                          Where can I check current number of users?             If I get following error, without rebooting the Server,&nbsp;how can I reset the u...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=358</guid>
										<title>How can I create a back up file for the data</title>
										<link>http://tkb.amano.com/article.php?id=358</link>
										<description><![CDATA[                                                        How can I create a back up file for the data                                        Reply:    To backup the database, perform the following:          1. &nbsp; &nbsp; &nbsp; Control Panel , Admi...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=380</guid>
										<title>Failed to poll clock with Time Guardian</title>
										<link>http://tkb.amano.com/article.php?id=380</link>
										<description><![CDATA[   Failed to poll clock with Time Guardian        Fix:             Please check cable connections   Autoupdate from the communication menu of Time Guardian version 4 or older   Press the magnifying glass in the location - terminal setup for version 5...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=259</guid>
										<title>Handpunch USB to serial adapter approved brands</title>
										<link>http://tkb.amano.com/article.php?id=259</link>
										<description><![CDATA[                  What USB serial adapter brands and models are approved for use with the Hand Punch time clocks direct connection with a serial cable?            ANSWER:                           For Windows XP:                     IOGear GUC232A -&...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=92</guid>
										<title>How to install a remote client</title>
										<link>http://tkb.amano.com/article.php?id=92</link>
										<description><![CDATA[        Attached are instructions to installing a remote client. This only applies to Time Guardian version 5, plus or pro. Requirements are:                                    Server Time guardian directory must be shared            Full control sha...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=266</guid>
										<title>I am needing to know what port Time Guardian Pro uses to communicate?</title>
										<link>http://tkb.amano.com/article.php?id=266</link>
										<description><![CDATA[   I am needing to know what port Time Guardian Pro uses to communicate?                     Reply:   TCP Ports...                Firebird: 3050,3051       Handpunch: 3001       MTX 10/20 : 401       MTX 15: 2101       FPT 40: 4370       ASA: 7896   ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=57</guid>
										<title>How to connect the FPT-40 with the USB CommStick via Windows XP</title>
										<link>http://tkb.amano.com/article.php?id=57</link>
										<description><![CDATA[               //  How to connect the FPT-40 with the USB CommStick via Windows XP, applies to:         FPT-40       any Windows OS, accessing Device Manager may be different       Time Guadian Series (TG 5.x, TGPlus 2.x, or TGPro 4.x)        Note:&n...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=539</guid>
										<title>Hundreths not daily rounding but minutes does</title>
										<link>http://tkb.amano.com/article.php?id=539</link>
										<description><![CDATA[            SCENARIO:            7:30 - 12:00p   12:25p - 3:59p            Daily rounding is unit 6 point 5.            If when in minutes view, rounded total is 8:00   When in hundredths view, rounded total is 7.99 - WHY???            ANSWER:       ...]]></description>

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<item>
										<guid>http://tkb.amano.com/article.php?id=59</guid>
										<title>How to activate purchased modules</title>
										<link>http://tkb.amano.com/article.php?id=59</link>
										<description><![CDATA[                How to activate purchased modules in Time Guardian Series (TG 5.x, TGPlus 2.x, TGPro 4.x)?                    Answer:          You can Activate Purchases Modules to Time Guardian using ASA License Mangager                             ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=517</guid>
										<title>TruTime to TGPro data conversion</title>
										<link>http://tkb.amano.com/article.php?id=517</link>
										<description><![CDATA[As of May 2010, data conversion from TRUTIME to TIME GUARDIAN PRO is no longer supported.    Also, based on the current versions 4.x - the conversion application is not compatible. However, we can export/import the employees, cost center, departments...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=556</guid>
										<title>Viewing/printing reports</title>
										<link>http://tkb.amano.com/article.php?id=556</link>
										<description><![CDATA[                                   Viewing/printing reports                            EXPLAINED:                            Reports can be generated from the OUTPUT section.       If none are listed, you can press the bottom right plus sign to creat...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=209</guid>
										<title>I would like to enable the employee &gt; certification tab in Time Guardian version 5, Plus, or Pro</title>
										<link>http://tkb.amano.com/article.php?id=209</link>
										<description><![CDATA[            I would like to use the employee &gt; certification tab in Time Guardian version 5, Plus, or Pro.                  Questions:                          Why is it greyed out in Time Guardian and what module do I have to buy to get it?      ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=250</guid>
										<title>The FPT-40 is not displaying hours worked</title>
										<link>http://tkb.amano.com/article.php?id=250</link>
										<description><![CDATA[            My fpt40 (Finger Print Terminal) is not displaying hours.           Answer:            Please verify your employee&rsquo;s badge and employee number match identically and no leading zeroes are permitted. Terminal Assignment or Terminal Va...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=487</guid>
										<title>Understanding payperiod selection</title>
										<link>http://tkb.amano.com/article.php?id=487</link>
										<description><![CDATA[     If the setup wizard &gt; company option &ndash; close payperiod is enabled, the below will apply:                  &nbsp;                    When you need a report(or a recalc) for the newest payperiod, please use last open payperiod.         Fo...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=374</guid>
										<title>Disable PIN/PWD/keypad punching on clock</title>
										<link>http://tkb.amano.com/article.php?id=374</link>
										<description><![CDATA[       Disable PIN/PWD/keypad punching on clock      In Time Guardian version 4 or lower:             Go to the communication menu   Poll/download   Select downloading            In Time Guardian version 5 or higher:             Go to the edit menu  ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=247</guid>
										<title>Time Guardian did not create a MSSQL db and client software fails to open</title>
										<link>http://tkb.amano.com/article.php?id=247</link>
										<description><![CDATA[            The Time Guardian server install does not create a MSSQL db and the client software fails to provide access.            Fix:                                      Browse to the Time Guardian db folder and run the mssql.sql script via MSSQL...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=172</guid>
										<title>Time Guardian (TG) v5.6 or TG Pro v4.6 (or higher) System Requirements</title>
										<link>http://tkb.amano.com/article.php?id=172</link>
										<description><![CDATA[ Â  Amano recommends these specifications asÂ the Time Guardian v5.6 or TG Pro v4.6 (or higher) system requirements. Â  Addendum: Windows 11 / Windows Server 2022Â compatible = yes Â  See attached document. Â  Â  Â  ]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=350</guid>
										<title>TG series 64 bit compatibility</title>
										<link>http://tkb.amano.com/article.php?id=350</link>
										<description><![CDATA[          Does TG and TGPro work on 64 bits Windows 7?                       &nbsp;     How about 64 bits Server?                        &nbsp;     What is the limit of TG and TGPro regarding 32 or 64 bits?                        Reply:              ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=463</guid>
										<title>Configuration file c:conftg.conf not found</title>
										<link>http://tkb.amano.com/article.php?id=463</link>
										<description><![CDATA[This error is caused by putting the wrong path in during the Client install of Time Guardian. The client install asks:        Where is the Time Guardian Server installed?  The install defaults to C:  If you leave this in the box then the error below ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=294</guid>
										<title>Time Guardian - Windows services</title>
										<link>http://tkb.amano.com/article.php?id=294</link>
										<description><![CDATA[    List of Time Guardian - Windows services    Note: Applies to Time Guardian 5.x or higher, Plus, &amp; Pro   Apache Tomcat  ASA License (AMANO)  AutoProcess  Escalation Server  EventMonitoring - version x.2 or higher only  Firebird Guardian  Fireb...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=484</guid>
										<title>TG Excel `CSV` Export File - record layout and sample</title>
										<link>http://tkb.amano.com/article.php?id=484</link>
										<description><![CDATA[   See attached.             
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=169</guid>
										<title>Setting up auto process</title>
										<link>http://tkb.amano.com/article.php?id=169</link>
										<description><![CDATA[  Attached are instructions on setting up auto process    
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=71</guid>
										<title>How to move employees from Time Guardian 4 or lower to TimeGuardian Series</title>
										<link>http://tkb.amano.com/article.php?id=71</link>
										<description><![CDATA[                                            How to move Employees from Time Guardian v4.0 or lower to Time Guardian v5.x or Time Guardian plus v2.x or Time Guardian Pro v4.x?                                              Answer:            Exporting e...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=422</guid>
										<title>Time Guardian &amp; Trutime Daylight Saving setup for various versions</title>
										<link>http://tkb.amano.com/article.php?id=422</link>
										<description><![CDATA[        The links and attachments entails how to setup daylight savings for various clocks in various Time Guardian versions and Trutime. It may not include instructions for all clocks but similar methods can be applied like the various steps mention...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=391</guid>
										<title>Hours are not showing in payroll output file</title>
										<link>http://tkb.amano.com/article.php?id=391</link>
										<description><![CDATA[     Hours are not showing in payroll output file     Fix:&nbsp;     In the payroll profile settings, add all labors to the selected box, leave available box empty. This rule applies to reports as well.          Note: Applies to Time Guardian Pro, Pl...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=513</guid>
										<title>HOW TO CONNECT FPT80 Network</title>
										<link>http://tkb.amano.com/article.php?id=513</link>
										<description><![CDATA[    HOW TO CONNECT FPT80&nbsp;Network                 retrieve IP from clock:   press MENU, COMM, NETWORK, DHCP = on, take note of IP address          go to TG   LOCATION, open or add new location (+)   verify/setup with location name and clock type ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=527</guid>
										<title>Error running report- org.hibernate.exception.genericjdbcexception: could not execute query</title>
										<link>http://tkb.amano.com/article.php?id=527</link>
										<description><![CDATA[   ERROR when running report:        error running report- org.hibernate.exception.genericjdbcexception: could not execute query        FIX:        DB needs to be upgraded, call support at 800 896 7035. You may need a support contract.        Note: T...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=111</guid>
										<title>Guide to setup MTX-15 Ethernet Connection</title>
										<link>http://tkb.amano.com/article.php?id=111</link>
										<description><![CDATA[                        MTX-15 Ethernet&nbsp;Terminal Connection with&nbsp;Time Guardian (TG) v5.0 procedure                          Set the ip, using the dgdscvr utility ping test         Then on time guardian, go to&nbsp;Edit &gt; setup         Cl...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=208</guid>
										<title>Punches are going to the day after or the next line down</title>
										<link>http://tkb.amano.com/article.php?id=208</link>
										<description><![CDATA[         Question:&nbsp;        When employees punch in and out, it shows the correct day under the Day (IN Punch) and Day (OUT Punch), but under Date and Day on the timecard, it is always one day ahead.&nbsp; Example:&nbsp; If John Doe punches in on...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=296</guid>
										<title>How to setup multiple breaks and meal</title>
										<link>http://tkb.amano.com/article.php?id=296</link>
										<description><![CDATA[                    How to setup multiple breaks &amp; meal:&nbsp;            3x paid 5mins      1x paid 15mins with deduct amount over when over      1x 30mins unpaid amount taken when over                            Scenario:        Each production...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=377</guid>
										<title>Error ID not found</title>
										<link>http://tkb.amano.com/article.php?id=377</link>
										<description><![CDATA[   Error ID not found        Fix:        Perform download.            Download is in the Communications area of the software.&nbsp; If you click downloading or the blue down arrow for newer software versions - this will download employee badge info t...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=112</guid>
										<title>HP Serial Connection Procedure for Time Guardian v5.0</title>
										<link>http://tkb.amano.com/article.php?id=112</link>
										<description><![CDATA[      &nbsp;      The below steps establishes serial connection to handpunch terminals with Time Guardian version 5, plus, or pro                        &nbsp;                                     Connect the hp terminal to the serial port com1 or com...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=521</guid>
										<title>Upgrading time guardian firebird db</title>
										<link>http://tkb.amano.com/article.php?id=521</link>
										<description><![CDATA[          Backup db folder            Uninstall tg &amp; firebird            Restart pc            Delete tg folder            Install new version            Call 800 896 7035 to ugrade db with tech support    
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=270</guid>
										<title>Not able to copy maps from/to multiple FPT-40 clocks / not showing name / not displaying correct hours</title>
										<link>http://tkb.amano.com/article.php?id=270</link>
										<description><![CDATA[       Not able to copy maps from/to multiple FPT-40 clocks / not showing name / not displaying correct hours     Symptoms:                  Maps are not copying to a target terminal         Hours are not displaying or updating on the terminal       ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=409</guid>
										<title>Change Pay Period dates</title>
										<link>http://tkb.amano.com/article.php?id=409</link>
										<description><![CDATA[    Time Guardian Plus is currently on weekly pay Friday to Thursday.        They will be changing to weekly Wednesday to Tuesday.        How can this be done in Time Guardian Plus?      Reply:  created a new payclass with the correct start day  assi...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=302</guid>
										<title>How to enable transfers to departments or jobs with MTX-15 clock with single punch - new Time Guardian series</title>
										<link>http://tkb.amano.com/article.php?id=302</link>
										<description><![CDATA[                  The below steps is how to configure transfers to departments or jobs with MTX-15 clock with single punch. Applies to Time Guardian v5.x and Plus.                    &nbsp;        Requirements: Departments or jobs must be setup first...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=211</guid>
										<title>How to combine multiple employee meals</title>
										<link>http://tkb.amano.com/article.php?id=211</link>
										<description><![CDATA[   &nbsp; Attached are instructions on how to combine multiple employee meals for the ADVANCED MEAL MODULE of Time Guardian version 5.x, Plus version 2.x, Pro version 4.x (or below).   &nbsp;      
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=168</guid>
										<title>How to setup connection with peachtree (sage 50)</title>
										<link>http://tkb.amano.com/article.php?id=168</link>
										<description><![CDATA[      Attached are instructions on how to setup connection with peachtree            
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=386</guid>
										<title>Error running report. Please close any open report(s).</title>
										<link>http://tkb.amano.com/article.php?id=386</link>
										<description><![CDATA[            Client gets an error when running a report: "Message: Error running report. Please close any open report(s)."     &nbsp;     Report opens up after you click ok or close.     &nbsp;     &nbsp;  Fix:                     Please close any tim...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=522</guid>
										<title>Quickbooks minus 1 emp minus 4 payroll tg55 and qb 2013</title>
										<link>http://tkb.amano.com/article.php?id=522</link>
										<description><![CDATA[    PROBLEM:      quickbooks minus 1 emp minus 4 payroll tg55 and qb 2013              FIX:        qb requires R7 update/upgrade, should request it by default during opening of qb    
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=540</guid>
										<title>3 digit department/labor number  max limit and single labor level limit for FPT80</title>
										<link>http://tkb.amano.com/article.php?id=540</link>
										<description><![CDATA[FPT80 is capable of labor/dept transfer but has limits.                  3 digit department/labor number &nbsp;max limit      single labor level limit               Any dept/labor # that is more than 3 digits will be ignored when polled, it may show ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=29</guid>
										<title>Basic Payroll Setup</title>
										<link>http://tkb.amano.com/article.php?id=29</link>
										<description><![CDATA[      The attached document describes:                    13 Basic Payroll Configuration          QuickBook Integration          Other Related Setup with Payrolls      
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=492</guid>
										<title>Where to activate time guardian software?</title>
										<link>http://tkb.amano.com/article.php?id=492</link>
										<description><![CDATA[   Where to activate time guardian software?                  local client of the TG server      standalone pc/install            NEVER activate on a remote client, these are client that do not host the db folder or TG services.                
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=530</guid>
										<title>FPT80 and Vista 64 bit rsagent.dll error</title>
										<link>http://tkb.amano.com/article.php?id=530</link>
										<description><![CDATA[   FIX:             uninstall driver with delete from dev mgr   reinstall driver and force driver 28 from 64 bit folder of tg551(5511) CD   test   restart   test again        
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=241</guid>
										<title>What happens if semi monthly but does not have 2nd period`s start date due to short month</title>
										<link>http://tkb.amano.com/article.php?id=241</link>
										<description><![CDATA[         What happens if payclass is set to semi-monthly but current month does not have 2nd period start date available due to short month?                Reply:            System will choose the next date forward available. For example, start dates...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=166</guid>
										<title>How to setup basic zone differential indicating zone number with rate increase</title>
										<link>http://tkb.amano.com/article.php?id=166</link>
										<description><![CDATA[      Attached is a guide on&nbsp;how to setup basic zone differential indicating zone number with rate increase        
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=210</guid>
										<title>How to Create Guaranteed Hours Using Zone Differentials Module in Time Guardian Series Software</title>
										<link>http://tkb.amano.com/article.php?id=210</link>
										<description><![CDATA[       &nbsp;       See the attached document for how to create guaranteed hours&nbsp;with the&nbsp;Zone diDifferentials Module in Time Guardian Series software.                   The ADV_ZONEDIFF module is required as well as ADV_LABOR and ADV_PAYCL...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=475</guid>
										<title>Quick Books</title>
										<link>http://tkb.amano.com/article.php?id=475</link>
										<description><![CDATA[ Employees fail to synchronize to Quickbooks and Payroll fails to go over.    Check al of the employee entries in Quickbooks, you CANNOT put Alpha Characters into the Phone Number Fields in Time Guardian.          
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=165</guid>
										<title>How to setup basic meal rules with threshold rules</title>
										<link>http://tkb.amano.com/article.php?id=165</link>
										<description><![CDATA[  Attached is a guide on how to setup basic meal rules with threshold rules    
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=195</guid>
										<title>How to correct settings when punches are on the wrong day for most employees</title>
										<link>http://tkb.amano.com/article.php?id=195</link>
										<description><![CDATA[                The below steps will correct the issue of punches are on the wrong day for most employees. Applies to Time Guardian 5.x, Plus, and Pro 4.x.            Verify the payclass assigned to the employee by...                        Going to ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=381</guid>
										<title>Time Card Report overlap issue fix</title>
										<link>http://tkb.amano.com/article.php?id=381</link>
										<description><![CDATA[   There is a Time Card Report overlap issue in Time Guardian series versions x.2.       Fix:        The fix can be downloaded from the attachment and loaded in the reports directory. Please backup the original file before replacing.                 ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=493</guid>
										<title>How does tg series calculates wages with hour rounding and hour/minute view</title>
										<link>http://tkb.amano.com/article.php?id=493</link>
										<description><![CDATA[     See how calculation works          Rule 1: Rounding always works in Hours/Minute format          Rule 2: Wages always works in Hundredth format          &nbsp;    8:13 am (8:22) - 11:47 am (11:78) = 3:34 (3:56)          7:12 pm (7:20) &ndash; 9:...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=491</guid>
										<title>IMPORTANT UPDATE: TG servers or standalone installs require 1 type of network connection</title>
										<link>http://tkb.amano.com/article.php?id=491</link>
										<description><![CDATA[   All other network connections must be disabled otherwise the activation will constantly be lost. asa requires that the standalone/server stay on the network connection that it activated on.       
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=406</guid>
										<title>Deduct 15m every 2 hrs</title>
										<link>http://tkb.amano.com/article.php?id=406</link>
										<description><![CDATA[      Scenario:                  We have technicians that work offsite at different client sites. Because of the nature of the job, 15 mins is deducted for every 2 hours works.        &nbsp;        For example, if a tech worked from 5:00 pm until 7:0...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=30</guid>
										<title>Zone Configuration with Example</title>
										<link>http://tkb.amano.com/article.php?id=30</link>
										<description><![CDATA[            Attached document describes how to setup the Zone Award, Zone Qualificatin Rule and Zone Differential.                 
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=490</guid>
										<title>Hours summary error  - java.lang.reflect.InvocationTargetException</title>
										<link>http://tkb.amano.com/article.php?id=490</link>
										<description><![CDATA[      FIX:        Must check paycode line in sort tab to show and enable totals/paycode totals    
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=501</guid>
										<title>HOW TO IMPORT BENEFIT TIME FILE WITH BEN. MODULE</title>
										<link>http://tkb.amano.com/article.php?id=501</link>
										<description><![CDATA[   HOW TO IMPORT BENEFIT TIME FILE WITH BEN. MODULE:         REQUIREMENT - EMPLOYEE NUMBER MUST BE USED AS PRIMARY    
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=384</guid>
										<title>Where are the Time Guardian guides?</title>
										<link>http://tkb.amano.com/article.php?id=384</link>
										<description><![CDATA[                    Where are the Time Guardian guides?                                     C:/TimeGuardian/docs/user guide pdf           Also on the cd/Resources/Documents/Time Guardian Series/user guide pdf            &nbsp;                 
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=439</guid>
										<title>Benefit Import for TG Series</title>
										<link>http://tkb.amano.com/article.php?id=439</link>
										<description><![CDATA[To import, you would set the benefit settings to import. The attached PDF shows a tab delimited sample file and how it shows after imported to TG.          We&rsquo;ve also attached the sample import file.          &nbsp;    It seems that the PYMST.c...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=500</guid>
										<title>HOW TO ACTIVATE ADDITIONAL MODULES</title>
										<link>http://tkb.amano.com/article.php?id=500</link>
										<description><![CDATA[    NOTE: Only perform this on your TG server or TG main pc   HOW TO ACTIVATE ADDITIONAL MODULES, USERS, OR EMPLOYEES                            Click on START      button on the toolbar.                       Select &ldquo;All Programs&rdquo;       ...]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=325</guid>
										<title>Payroll - failed to run / failed to run the following payroll(s)</title>
										<link>http://tkb.amano.com/article.php?id=325</link>
										<description><![CDATA[      Payroll - failed to run / failed to run the following payroll(s)                FIX:                Make sure to include a file name in the outpath in the payroll profile, for example c:folderfile.txt        
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=533</guid>
										<title>QB emp sync errors with error of duplicates even with no duplicate EMP_BADGE</title>
										<link>http://tkb.amano.com/article.php?id=533</link>
										<description><![CDATA[ISSUE:        qb emp sync errors with error of duplicates even with no duplicate EMP_BADGE        FIX:      remove leading zeroes from TG numbers
]]></description>

									</item>
<item>
										<guid>http://tkb.amano.com/article.php?id=561</guid>
										<title>Version TG 5.6 and Pro 4.6 changes/patches</title>
										<link>http://tkb.amano.com/article.php?id=561</link>
										<description><![CDATA[                   Note: These items will be built-in to version 5.7 and Pro 4.7.                           List of x.6 features:                                                              &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;   ...]]></description>

									</item>

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