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Below are steps on how to update time for the Hand Punch unit in the Trutime software Simply access the HP as a supervisor using the clear + enter keys together Use password 2 Select set serial When prompted Read More

  Timecard module - what are the red punches mean versus black punches? red punches are manual edits and can be flagged from the indicator column when the timecard has been modified black punches are raw punches from the timeclock unit / hardware Read More

AFR-200 Face recognition, proximity, fingerprint reader time clock terminal - PUSH Technology / Real-Time - manuals/guides See attachment section below. Read More

AFR-100 Face recognition, proximity reader time clock terminal - PUSH Technology / Real-Time - manuals/guides See attachment section below. Read More

HOW TO IMPORT BENEFIT TIME FILE WITH BEN. MODULE: REQUIREMENT - EMPLOYEE NUMBER MUST BE USED AS PRIMARY Read More

This error happens sometimes when a customer is using Advanced Zones and they are not fully configured. Advanced Zones require 3 days of schedule coverage. You have to configure a day worth of punching prior, the day of, and the day after. The Read More

What Terminals will work with Trutime: MTX 10/20 HP1000 HP2000 HP3000 HP4000 What terminals will Trutime not operate with: MTX 15 FPT 40 All future terminal models Read More

Windows Operating Systems that Trutime is compatible with: Windows XP  Windows Server 2000 Windows Server 2003  Operating systems that Trutime has not been tested on and not approved for are: Windows Vista Windows 7 All Read More

After my Hand Punch was reset punches are not coming into Trutime. Trutime loaded specific Menu information into HP2000, 3000, 4000. If one of these models are reset intentionally or unintentionally. Then the Menu file needs to be Read More

Whenever a clock is successfully polled Trutime will copy the punches to two files aupoll.bak and aupoll.dat. Sometimes Trutime will lock up or not process the punches into Trutime. This can be corrected by going into the apps rutime dir Read More