Welcome to the Amano Time Knowledge Base

Factory Reset PIX-55

Mon, Sep 26, 2011 factory reset PIX-55, factory reset, pix55, factory default, prt, prt er, error 1 0 14879 1 / 5 (1 Vote(s))

Press PROGRAM for 2 seconds then release. Press CHANGE until "Ot hr P5" appears. Press ENTER Press CHANGE until "diA9 18" appears. Press ENTER Press CHANGE until "clr d4" appears. Pres Read More

Troubleshooting error messages E3 & E4 in model(s) PIX-10/15/21 & TCX-11/21/22

Fri, Feb 18, 2011 Troubleshoot, error, e3, e4, prt, tcx, pix, grease, pre, jam, print, broken, open, cover, reset, PIX-10, PIX-15, PIX-21, TCX-11, TCX-21, TCX-22 32 1 195179 3.78 / 5 (9 Vote(s))

Question: Troubleshooting error messages E3 & E4 in model(s) PIX-10/15/21 & TCX-11/21/22. Answer: See attached document: Read More

Red punches and Asterisk in the timecard report

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Fri, Feb 2, 2024 red punches, red, asterisk, indicator, timecard modified, punch edits, punch edited 0 0 545 0 / 5 (0 Vote(s))

Timecard module - what are the red punches mean versus black punches? red punches are manual edits and can be flagged from the indicator column when the timecard has been modified black punches are raw punches from the timeclock unit / hardware Read More

Windows 11 & Amano CommStick cable - A driver can't load on this device

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Fri, Dec 8, 2023 commstick, drivers, windows 11, win11, mtx30, mtx15, mtx-15, mtx-30, driver 0 0 344 0 / 5 (0 Vote(s))

Problem: Fix: REFERENCE- https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5 Read More

If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again,"

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Tue, Nov 23, 2021 desired, installer 0 1 4988 5 / 5 (1 Vote(s))

If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again," please try the following troubleshooting steps: Make sure your system drivers, especially your graphics card driv Read More

How to enroll fingers with FPT-80 or MTX-30F

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Fri, Nov 13, 2020 enrollment, enroll, fingerprinting, fingerprint, finger print, scanning, scan finger, scanning fingers, scan fingers, scanning finger, enroll finger, enrolling finger, enrolling fingers, mtx30, mtx30f, mtx-30f, 30f, 30fp, mtx30fp, mtx-30fp 0 0 12017 0 / 5 (0 Vote(s))

With versions 5.6 and up, you are able to load names from pc to clock. This can be done using the app, in communication, select clock name, press RECV then DOWN. RECV will backup existing fingers DOWN will place names to unit Keep away from CLEAR Read More

Wifi and Comcast Business/Rogers compatibility issue

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Tue, Oct 20, 2020 mtx30, mtx-30, wifi, mtx-30p, mtx-30f, afr-100, afr, afr-200, afr200, afr100, comcast, rogers 0 0 9139 0 / 5 (0 Vote(s))

MTX-30 WIFI and AFR-100/200 WIFI are blocked with the following routers from the below ISP: Comcast Business Rogers Solution: Connect your MTX or AFR directly to the router or switch using a cat5 or cat6 supplied cable. MTX30 will require a system Read More

Amano new product AFR-100 / AFR-200 series announcement

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Mon, Dec 16, 2019 afr, afr100, afr-100, afr 100, afr200, afr-200, afr 200, face, push, realtime, real-time, biometric, bio metric, fingerprint, finger print, push tech, push technology, face clock, face recognition, facial, facial recognition 0 1 36625 3.67 / 5 (3 Vote(s))

Dear Valued Dealer & Customer, Amano is pleased to announce the release of our new facial recognition real time terminals. These new Time Guardian packages will be available starting 12/12/2019 MAJOR CHANGES: PUSH Technology - n Read More

AFR-200 Face recognition, proximity, fingerprint reader time clock terminal - PUSH Technology / Real-Time - manuals/guides

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Mon, Dec 16, 2019 afr200, afr-200, afr 200, face, push, realtime, real-time, biometric, bio metric, fingerprint, finger print, push tech, push technology 0 0 39126 1 / 5 (1 Vote(s))

AFR-200 Face recognition, proximity, fingerprint reader time clock terminal - PUSH Technology / Real-Time - manuals/guides See attachment section below. Read More

Windows error 216 occured while loading the Java VM

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Fri, Dec 13, 2019 error 216, error216, 216 0 0 1441 0 / 5 (0 Vote(s))

Windows error 216 occured while loading the Java VM Problem: The following error occurs when attempting to the install the TG-INSTALLER60 Resolution: This error occurs when installing TG Read More

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