Moving Time Guardian Database
Note: Must use the CD or Installation Files with 9 digit activation or serial number. If you need to download a copy of the CD, you can contact support for a link as long as you have a support contract.
To take the database from the old machine, perform the following:
- Control Panel , Administrative Tools, Services
- Stop Apache 6 (or apache 5)
- Stop ASA License (or sentinel services)
- Stop Firebird Guardian
- Copy TG.FDB (or tgpro.fdb/tgplus.fdb) from the Time Guardian DB Folder to a Flash Drive
At the new machine, copy the database from the Flash Drive
- Control Panel , Administrative Tools, Services
- Stop Apache 6 (or apache 5)
- Stop ASA License (or sentinel services)
- Stop Firebird Guardian
- Paste TG.FDB (or tgpro.fdb/tgplus.fdb) from the Flash Drive to the Time Guardian DB Folder new computer
- Start ASA License (or sentinel services)
- Start Firebird Guardian
- Start Apache 6
Note: If activating the software fails, check if TCP port 7896 is blocked or internet access is available. Otherwise, use the phone-in activation option.