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Amano recommends using the following steps to load/install a USB CommStik driver into Windows 7. This is procedure is specific to Windows 7, but the same method can be applied to other Windows operating Read More

  Problem: Fix:   REFERENCE- https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5   Read More

Customers with NVIDIA GeForce graphics card may have received a new driver update that causes a crash when opening Time Guardian. A hotfix was released by NVIDIA to remedy the issue towards Read More

CAUSES: Antivirus is deleting a necessary driver file during installation. This is a false positive. To avoid, please disable your AV during installs only. Add exclusion to your AV for c:/timeguardian/bin. Read More

FIX: uninstall driver with delete from dev mgr reinstall driver and force driver 28 from 64 bit folder of tg551(5511) CD test restart test again Read More

What USB serial adapter brands and models are approved for use with the Hand Punch time clocks direct connection with a serial cable? ANSWER: For Windows XP: IOGear GUC232A -& Read More

Below are procedures on how to move the sentinel usb key: Changing the location of the Sentinel Key - Time Guardian Pro Move the key to the new computer. Get the IP address of that computer. Install the Sentinel d Read More

See the following instructions on how to connect Time Guardian (TG) version 5, TG Plus v2, or TG Pro v4 to an MTX-15 clock via a Amano USB CommStik.  These instructions are specific to Win Read More

Amano recommends the following steps for how to change location of the sentinel USB key for Time Guardian (TG) Pro version 3.7 or lower and TG Plus version 1.   Use the following steps;   1.  Move t Read More

How to sync HP and TG direct connect The below entails a how to sync Hand Punch and Time Guardian via direct connect serial via RS232 in the hand punch clock rear ports. The following steps are based on Time Guardian version 4.x and under. Read More