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    ISSUE: While your time clock shows wifi CONNECTED and signal is STRONG- you are unable to ping the wifi IP of the unit unless you connect a network cable from the unit to the router FIX: Without any network cables connected to your time clock, Read More

Dear Valued Reseller,   This email is to inform you effective immediately the EX-9000 series will be discontinued. The discontinuation of the EX-9000 series is due to component obsolescence without replacement.   Amano will continue to service and re Read More

CAUSES: Antivirus is deleting a necessary driver file during installation. This is a false positive. To avoid, please disable your AV during installs only. Add exclusion to your AV for c:/timeguardian/bin. Read More

FPT-80 Terminal & Time Guardian® Quick-Start Guide Read More

Unlike it’s predecessor the FPT-40, the new FPT-80 has a firmware that is capable of handling 10 digit numbers during enrollment but to be Time Guardian compatible we recommend to limit your max digit for user ID e Read More

Windows Operating Systems that Trutime is compatible with: Windows XP  Windows Server 2000 Windows Server 2003  Operating systems that Trutime has not been tested on and not approved for are: Windows Vista Windows 7 All Read More

Sometimes the Densummary and Denormalized_table1 will become corrupt beyond repair. So you will from time to time need to clear them out. For customers who started from scratch in Time Guardian this is a simple delete command.  First r Read More

Does TG and TGPro work on 64 bits Windows 7?   How about 64 bits Server?   What is the limit of TG and TGPro regarding 32 or 64 bits? Reply: Read More

Question: How can I see QuickBook certificate with AMANO seal? Answer: Step:1 Download the attached QBbridge.rar file. Unzip and replace the QBbridge.exe into Payroll folder of your Time Guardian series install directory. i.e. C Read More

Quickbooks sync/integration requirements: Install the following programs which are included in the Time Guardian CD: QBFC 8.0 - check your Windows add/remove programs if already present Guidelines: Read More