Welcome to the Amano Time Knowledge Base

Troubleshooting error messages E3 & E4 in model(s) PIX-10/15/21 & TCX-11/21/22

Fri, Feb 18, 2011 Troubleshoot, error, e3, e4, prt, tcx, pix, grease, pre, jam, print, broken, open, cover, reset, PIX-10, PIX-15, PIX-21, TCX-11, TCX-21, TCX-22 32 1 197020 4 / 5 (11 Vote(s))

Question: Troubleshooting error messages E3 & E4 in model(s) PIX-10/15/21 & TCX-11/21/22. Answer: See attached document: Read More

MRX-35 ERROR 22

Tue, Mar 15, 2011 ERROR-22, ERROR22, MRX35, MRX-35 0 0 4364 0 / 5 (0 Vote(s))

HOW TO CLEAR ERROR 22 ON THE MRX-35? ANSWER: ERROR 22 MEANS MEMORY IS FULL. THERE ARE 50 CARDS ALREADY ON MEMORY. TO CLEAR OUT THE ERROR YOU NEED TO CLEAR THE MEMORY OR WAIT FOR NEXT PAY PERIO Read More

PIX-55 PRT E2 Error

Wed, Sep 28, 2011 PIX55, PIX-55, PIX 55, E2, E 2, E-2 0 0 5358 4 / 5 (2 Vote(s))

PIX-55 giving PRT E2 error. Try checking the cables inside of the clock make sure they are plugged in all the way and not loose. If this is the case try unplugging the clock then plug it back in. If this fails to clear the error, Read More

TCX-11, TCX-21, and TCX-22 Time Clock Daylight Saving (DST) Instructions

Thu, Dec 23, 2010 TCX-11, TCX-21, TCX-22 3 0 4932 0 / 5 (0 Vote(s))

This instruction sheet with embbedded flash (flv format) videos details how to setup daylight saving start and end dates. Also included is how to adjust time/date values and get into these programming features. Please view and/or d Read More

Wifi, Please insert usb drive error

FEATURED

Thu, Dec 20, 2018 wifi, mtx30, password, usb, ntfs, fat32 0 0 4144 5 / 5 (2 Vote(s))

PROBLEM: With the MTX30 Wifi time clock on adding the Wireless password for WIFI the display errors to "Please insert usb drive" when using LOAD PASSWORD FIX: Use a usb thumbdrive formatted with Fat32. NTFS is not compatible. Read More

Error ID not found

Tue, Sep 13, 2011 error id not found, not found, 027, 052, er025, er052, error 2, error 0, e00, e02 0 0 6259 0 / 5 (0 Vote(s))

Error ID not found Fix: Perform download. Download is in the Communications area of the software. If you click downloading or the blue down arrow for newer software versions - this will download employee badge info t Read More

MTX-15 Part Numbers

Mon, Sep 12, 2011 MTX-15/A201, MTX-15/A202, MTX-15/A203, MTX-15/A300, MTX-15/A302 0 0 3699 0 / 5 (0 Vote(s))

MTX-15 Part Numbers: MTX-15/A201 – MTX-15 TERMINAL MAG W/ USB MTX-15/A202 – MTX-15 TERMINAL MAG W/ETHERNET MTX-15/A203 – MTX-15 TERMINAL MAG W/ MODEM MTX-15/A300 – TIME GUARDIAN MTX-1 Read More

Time Card Detail Report overlapping issue / not sorting punches properly

Fri, Jul 22, 2011 Time Card Detail, Timecard Detail, Punches overlap, V5.2, version 5.2, overlap, timecard new, detail, 4.2, 2, 2 0 0 22103 0 / 5 (0 Vote(s))

Time Card Detail report in Time Guardian series Version x.2 is overlapping punches when you sort it with Date show disabled in the Sort tab. Notice in the sample report the punch days are being overlapp Read More

How to restore a Time Guardian backup

Mon, Jan 10, 2011 backup restore, restore backup, backup, restore, back up, ff2 0 0 12205 1 / 5 (1 Vote(s))

Amano recommends the following steps on how to restore a Time Guardian backup for version 4 or lower. Note: The procedure does not apply to Time Guardian Plus or TG Pro: In your USB drive or network drive, check to see if Read More

Deduct 15m every 2 hrs

Wed, Oct 12, 2011 deduct 15m every 2 hrs.rtf 0 0 4470 0 / 5 (0 Vote(s))

Scenario: We have technicians that work offsite at different client sites. Because of the nature of the job, 15 mins is deducted for every 2 hours works. For example, if a tech worked from 5:00 pm until 7:0 Read More

Search Knowledge Base