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Attached are instructions to installing a remote client. This only applies to Time Guardian version 5, plus or pro. Requirements are: Server Time guardian directory must be shared Full control sha Read More

How to check if Time Guardian Services are running Please see if the following are running or started:   ASA License Auto Process (TG) service Apache Tomcat 6 Escalation Server Firebird Guardian/Server service  Read More

MTX-30 WIFI and AFR-100/200 WIFI are blocked with the following routers from the below ISP: Comcast Business Rogers Solution: Connect your MTX or AFR directly to the router or switch using a cat5 or cat6 supplied cable. MTX30 will require a system Read More

Attached are instructions to resolve issues with punches for 3rd shift or grave shift employees. The notes attached can apply to TG version 5 or higher.  Paypolicy = Payclass Read More

    ISSUE: While your time clock shows wifi CONNECTED and signal is STRONG- you are unable to ping the wifi IP of the unit unless you connect a network cable from the unit to the router FIX: Without any network cables connected to your time clock, Read More

PROBLEM: With the MTX30 Wifi time clock on adding the Wireless password for WIFI the display errors to "Please insert usb drive" when using LOAD PASSWORD FIX: Use a usb thumbdrive formatted with Fat32. NTFS is not compatible. Read More

Question: How can I see QuickBook certificate with AMANO seal? Answer: Step:1 Download the attached QBbridge.rar file. Unzip and replace the QBbridge.exe into Payroll folder of your Time Guardian series install directory. i.e. C Read More

I would like to use the employee > certification tab in Time Guardian version 5, Plus, or Pro. Questions: Why is it greyed out in Time Guardian and what module do I have to buy to get it? Read More

Attached is a guide on how to setup basic zone differential indicating zone number with rate increase Read More

For connecting the MTX30 WIFI model to your wireless network- see attachment. Read More