Crash with communication on version 5.7, Windows 10, and MTX15 usb. This may also affect Windows 8 as well. Applies to TG Pro 4.7. FIX: Run Time Guardian with compatibility to Windows 7 This is due to the fact t... Read More
Time Software/Systems
Time Guardian MTX-30 Proximity Installation, Setup, & Demo - start to finish video Click the above to view. Read More
Customers with NVIDIA GeForce graphics card may have received a new driver update that causes a crash when opening Time Guardian. A hotfix was released by NVIDIA to remedy the issue towards... Read More
MTX-30 WIFI and AFR-100/200 WIFI are blocked with the following routers from the below ISP: Comcast Business Rogers Solution: Connect your MTX or AFR directly to the router or switch using a cat5 or cat6 supplied cable. MTX30 will require a system... Read More
If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again," please try the following troubleshooting steps: Make sure your system drivers, especially your graphics card driv... Read More
TG v5.7 and Pro v.47 updates
FEATUREDTG v5.7 and Pro v.47 updates Fixes for: rounding/hours authorization GUI/meal See attachment. Read More
MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock Press M user manage press any number, type badge number to search (you may also scroll to find a ma,e M edit 3rd line - fp only enroll fp ... Read More
After downloading names using the TG software - communications - green box with down arrow, you may proceed to the MTX-30F clock/unit/terminal and start fingerprinting. Use the simple steps below: ... Read More
Windows 11 compatibility
FEATUREDTime Guardian pc based is compatible with Windows 8 to Windows 11. This will include equivalent servers- Windows Server 2012 to Windows Server 2022. TG versions for above: 5.5.1.1 (mtx-15 only) 5.6 5.7 6.0 6.1 Read More
MTX-30 Push/CLOUD terminal - manual
FEATUREDSee attachment for MTX-30 fingerprint/proximity or proximity only- push terminals. Compatible with Time Guardian v6 or http://timeguardian.app cloud site only. Notice main display will show TG icon to confirm push model versus poll model. Read More