Crash with communication on version 5.7, Windows 10, and MTX15 usb. This may also affect Windows 8 as well. Applies to TG Pro 4.7. FIX: Run Time Guardian with compatibility to Windows 7 This is due to the fact t... Read More
MTX-15 Terminal
For connecting the MTX30 WIFI model to your wireless network- see attachment. Read More
Wifi, Please insert usb drive error
FEATUREDPROBLEM: With the MTX30 Wifi time clock on adding the Wireless password for WIFI the display errors to "Please insert usb drive" when using LOAD PASSWORD FIX: Use a usb thumbdrive formatted with Fat32. NTFS is not compatible. Read More
The attached document provides meanings to the MTX15 error codes from it’s display which may be provide to technical support when describing issue. Read More
How to retrieve missing punches from a MTX15 clock? Answer: Be aware this is not guaranteed method and polling from the clock should be the 1st attempt or the use of backups if all ... Read More
Below are TCP ports that may be used by the Time Guardian software: 8080 for Apache 8443 for SSL 3051 for Firebird Database 3050 for Firebird Database (Amanonet) 2101 for Mtx15 3001 for Handpunch series 401 for Mtx10/20 1433 MS sql 1434 MS sql mo... Read More
See the following instructions on how to connect Time Guardian (TG) version 5, TG Plus v2, or TG Pro v4 to an MTX-15 clock via a Amano USB CommStik. These instructions are specific to Win... Read More
The below instructions applies to Time Guardian version 4 or lower versions on how to disable day light savings on the clock terminals: 1. Go to setup > ... Read More
The below steps is how to configure multi transfer to departments or jobs with mtx15 clock with single punch. Applies to Time Guardian Pro. Requirements: Departments or jobs must be setup first. ... Read More
Failed to poll clock with Time Guardian Fix: Please check cable connections Autoupdate from the communication menu of Time Guardian version 4 or older Press the magnifying glass in the location - terminal setup for version 5... Read More