Failed to poll clock with Time Guardian Fix: Please check cable connections Autoupdate from the communication menu of Time Guardian version 4 or older Press the magnifying glass in the location - terminal setup for version 5... Read More
Time Guardian Pro 3.7 or lower
I am needing to know what port Time Guardian Pro uses to communicate? Reply: TCP Ports... Firebird: 3050,3051 Handpunch: 3001 MTX 10/20 : 401 MTX 15: 2101 FPT 40: 4370 ASA: 7896 ... Read More
As of May 2010, data conversion from TRUTIME to TIME GUARDIAN PRO is no longer supported. Also, based on the current versions 4.x - the conversion application is not compatible. However, we can export/import the employees, cost center, departments... Read More
I would like to use the employee > certification tab in Time Guardian version 5, Plus, or Pro. Questions: Why is it greyed out in Time Guardian and what module do I have to buy to get it? ... Read More
Below are procedures on how to move the sentinel usb key: Changing the location of the Sentinel Key - Time Guardian Pro Move the key to the new computer. Get the IP address of that computer. Install the Sentinel d... Read More
If the setup wizard > company option – close payperiod is enabled, the below will apply: When you need a report(or a recalc) for the newest payperiod, please use last open payperiod. Fo... Read More
Below are steps to check license/serial information for Time Guardian Pro version 3.7 or lower only: Go to your Time Guardian folder in your server Navigate to the ToolsKey Upgrade folder ... Read More
The Time Guardian server install does not create a MSSQL db and the client software fails to provide access. Fix: Browse to the Time Guardian db folder and run the mssql.sql script via MSSQL... Read More
Disable PIN/PWD/keypad punching on clock In Time Guardian version 4 or lower: Go to the communication menu Poll/download Select downloading In Time Guardian version 5 or higher: Go to the edit menu ... Read More
Attached are instructions on setting up auto process Read More