Failed to poll clock with Time Guardian Fix: Please check cable connections Autoupdate from the communication menu of Time Guardian version 4 or older Press the magnifying glass in the location - terminal setup for version 5... Read More
Time Guardian Pro 3.7 or lower
As of May 2010, data conversion from TRUTIME to TIME GUARDIAN PRO is no longer supported. Also, based on the current versions 4.x - the conversion application is not compatible. However, we can export/import the employees, cost center, departments... Read More
I am needing to know what port Time Guardian Pro uses to communicate? Reply: TCP Ports... Firebird: 3050,3051 Handpunch: 3001 MTX 10/20 : 401 MTX 15: 2101 FPT 40: 4370 ASA: 7896 ... Read More
I would like to use the employee > certification tab in Time Guardian version 5, Plus, or Pro. Questions: Why is it greyed out in Time Guardian and what module do I have to buy to get it? ... Read More
Below are procedures on how to move the sentinel usb key: Changing the location of the Sentinel Key - Time Guardian Pro Move the key to the new computer. Get the IP address of that computer. Install the Sentinel d... Read More
If the setup wizard > company option – close payperiod is enabled, the below will apply: When you need a report(or a recalc) for the newest payperiod, please use last open payperiod. Fo... Read More
Below are steps to check license/serial information for Time Guardian Pro version 3.7 or lower only: Go to your Time Guardian folder in your server Navigate to the ToolsKey Upgrade folder ... Read More
The Time Guardian server install does not create a MSSQL db and the client software fails to provide access. Fix: Browse to the Time Guardian db folder and run the mssql.sql script via MSSQL... Read More
Disable PIN/PWD/keypad punching on clock In Time Guardian version 4 or lower: Go to the communication menu Poll/download Select downloading In Time Guardian version 5 or higher: Go to the edit menu ... Read More
Attached are instructions on setting up auto process Read More