List of Time Guardian - Windows services Note: Applies to Time Guardian 5.x or higher, Plus, & Pro Apache Tomcat ASA License (AMANO) AutoProcess Escalation Server EventMonitoring - version x.2 or higher only Firebird Guardian Fireb... Read More
Time Guardian Pro 3.7 or lower
Amano recommends the following steps for how to change location of the sentinel USB key for Time Guardian (TG) Pro version 3.7 or lower and TG Plus version 1. Use the following steps; 1. Move t... Read More
The links and attachments entails how to setup daylight savings for various clocks in various Time Guardian versions and Trutime. It may not include instructions for all clocks but similar methods can be applied like the various steps mention... Read More
Hours are not showing in payroll output file Fix: In the payroll profile settings, add all labors to the selected box, leave available box empty. This rule applies to reports as well. Note: Applies to Time Guardian Pro, Pl... Read More
Question: When employees punch in and out, it shows the correct day under the Day (IN Punch) and Day (OUT Punch), but under Date and Day on the timecard, it is always one day ahead. Example: If John Doe punches in on... Read More
How to setup multiple breaks & meal: 3x paid 5mins 1x paid 15mins with deduct amount over when over 1x 30mins unpaid amount taken when over Scenario: Each production... Read More
Error ID not found Fix: Perform download. Download is in the Communications area of the software. If you click downloading or the blue down arrow for newer software versions - this will download employee badge info t... Read More
Backup db folder Uninstall tg & firebird Restart pc Delete tg folder Install new version Call 800 896 7035 to ugrade db with tech support Read More
Attached are instructions on how to combine multiple employee meals for the ADVANCED MEAL MODULE of Time Guardian version 5.x, Plus version 2.x, Pro version 4.x (or below). Read More
What happens if payclass is set to semi-monthly but current month does not have 2nd period start date available due to short month? Reply: System will choose the next date forward available. For example, start dates... Read More