Time Guardian Series (TG 5.x, TG Plus 2.x, TG Pro 4.x)

TG v5.7 and Pro v.47 updates Fixes for: rounding/hours authorization GUI/meal See attachment. Read More

After downloading names using the TG software - communications - green box with down arrow, you may proceed to the MTX-30F clock/unit/terminal and start fingerprinting. Use the simple steps below: ... Read More

MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock Press M user manage press any number, type badge number to search (you may also scroll to find a ma,e M edit 3rd line - fp only enroll fp ... Read More

A major update has been released to optimize the speed of direct integration payroll to Quickbooks. Please contact 800 896 7035x2. The update affects TG version 5.0 or higher, Plus version 2.0 or higher, Pro version ... Read More

PROBLEM: With the MTX30 Wifi time clock on adding the Wireless password for WIFI the display errors to "Please insert usb drive" when using LOAD PASSWORD FIX: Use a usb thumbdrive formatted with Fat32. NTFS is not compatible. Read More

FPT80 no usb comms out of the box FIX : Your FPT80 may need a usb reset on the clock unit itself. Press m/ok go to system go to reset all, this will not erase anything - just resets the usb por... Read More

ISSUE: java error closes time guardian completely during download FIX: Remove or edit any employees which may have 0(or blank) number, badge, payroll. Please ensure the number, badge, payroll has 1 or greater numb... Read More

Backing up a firebird database procedure:   Working from a DOS prompt in the directory where the GFIX and GBAK utilities are located. (C:Program FilesFirebirdFirebird2_1in) Define the two variables. They ... Read More

Que: I am getting an error "Failed to get employees from QuickBooks" when transferring employees from Time Guardian to QuickBooks. Ans: This problem may occur, if one of employee has a lower case value for the State  (i.e., nj ins... Read More

Note: Must use the CD or Installation Files with 9 digit activation or serial number. If you need to download a copy of the CD, you can contact support for a link as long as you have a support contract. To take the database from the old m... Read More