Time Guardian Series (TG 5.x, TG Plus 2.x, TG Pro 4.x)

Not able to copy maps from/to multiple FPT-40 clocks / not showing name / not displaying correct hours Symptoms: Maps are not copying to a target terminal Hours are not displaying or updating on the terminal ... Read More

Backup db folder Uninstall tg & firebird Restart pc Delete tg folder Install new version Call 800 896 7035 to ugrade db with tech support Read More

  Attached are instructions on how to combine multiple employee meals for the ADVANCED MEAL MODULE of Time Guardian version 5.x, Plus version 2.x, Pro version 4.x (or below).   Read More

FPT80 is capable of labor/dept transfer but has limits. 3 digit department/labor number  max limit single labor level limit Any dept/labor # that is more than 3 digits will be ignored when polled, it may show ... Read More

Where to activate time guardian software? local client of the TG server standalone pc/install NEVER activate on a remote client, these are client that do not host the db folder or TG services. Read More

What happens if payclass is set to semi-monthly but current month does not have 2nd period start date available due to short month? Reply: System will choose the next date forward available. For example, start dates... Read More

There is a Time Card Report overlap issue in Time Guardian series versions x.2. Fix: The fix can be downloaded from the attachment and loaded in the reports directory. Please backup the original file before replacing. ... Read More

The below steps will correct the issue of punches are on the wrong day for most employees. Applies to Time Guardian 5.x, Plus, and Pro 4.x. Verify the payclass assigned to the employee by... Going to ... Read More

Attached is a guide on how to setup basic meal rules with threshold rules Read More

Attached is a guide on how to setup basic zone differential indicating zone number with rate increase Read More