Client gets an error when running a report: "Message: Error running report. Please close any open report(s)." Report opens up after you click ok or close. Fix: Please close any tim... Read More
Time Guardian Series (TG 5.x, TG Plus 2.x, TG Pro 4.x)
PROBLEM: quickbooks minus 1 emp minus 4 payroll tg55 and qb 2013 FIX: qb requires R7 update/upgrade, should request it by default during opening of qb Read More
FPT80 is capable of labor/dept transfer but has limits. 3 digit department/labor number max limit single labor level limit Any dept/labor # that is more than 3 digits will be ignored when polled, it may show ... Read More
The attached document describes: 13 Basic Payroll Configuration QuickBook Integration Other Related Setup with Payrolls Read More
Where to activate time guardian software? local client of the TG server standalone pc/install NEVER activate on a remote client, these are client that do not host the db folder or TG services. Read More
FIX: uninstall driver with delete from dev mgr reinstall driver and force driver 28 from 64 bit folder of tg551(5511) CD test restart test again Read More
What happens if payclass is set to semi-monthly but current month does not have 2nd period start date available due to short month? Reply: System will choose the next date forward available. For example, start dates... Read More
Attached is a guide on how to setup basic zone differential indicating zone number with rate increase Read More
See the attached document for how to create guaranteed hours with the Zone diDifferentials Module in Time Guardian Series software. The ADV_ZONEDIFF module is required as well as ADV_LABOR and ADV_PAYCL... Read More
Employees fail to synchronize to Quickbooks and Payroll fails to go over. Check al of the employee entries in Quickbooks, you CANNOT put Alpha Characters into the Phone Number Fields in Time Guardian. Read More