Question: When employees punch in and out, it shows the correct day under the Day (IN Punch) and Day (OUT Punch), but under Date and Day on the timecard, it is always one day ahead. Example: If John Doe punches in on... Read More
Time Guardian Series (TG 5.x, TG Plus 2.x, TG Pro 4.x)
How to setup multiple breaks & meal: 3x paid 5mins 1x paid 15mins with deduct amount over when over 1x 30mins unpaid amount taken when over Scenario: Each production... Read More
Time Guardian Plus is currently on weekly pay Friday to Thursday. They will be changing to weekly Wednesday to Tuesday. How can this be done in Time Guardian Plus? Reply: created a new payclass with the correct start day assi... Read More
Attached are instructions on how to setup connection with peachtree Read More
The below steps establishes serial connection to handpunch terminals with Time Guardian version 5, plus, or pro Connect the hp terminal to the serial port com1 or com... Read More
Error ID not found Fix: Perform download. Download is in the Communications area of the software. If you click downloading or the blue down arrow for newer software versions - this will download employee badge info t... Read More
Client gets an error when running a report: "Message: Error running report. Please close any open report(s)." Report opens up after you click ok or close. Fix: Please close any tim... Read More
The below steps is how to configure transfers to departments or jobs with MTX-15 clock with single punch. Applies to Time Guardian v5.x and Plus. Requirements: Departments or jobs must be setup first... Read More
PROBLEM: quickbooks minus 1 emp minus 4 payroll tg55 and qb 2013 FIX: qb requires R7 update/upgrade, should request it by default during opening of qb Read More
Backup db folder Uninstall tg & firebird Restart pc Delete tg folder Install new version Call 800 896 7035 to ugrade db with tech support Read More
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