Attached is a guide for how to move Time Guardian from one computer workstation to another comptuer workstation. This procedure is for version 4 or lower only. This is compatible to Vista and Windows 7. Read More
Time Guardian Version 4.0 or Lower
If you’ve lost or forgotten your password, fax a request to 1-973-226-7863 or email tgsupport @ amano . com / ttsupport @ amano .  ... Read More
The "problem getting data from database" error occurs on a version that is obsolete and has been discontinued. Amano recommends to purchase Time Guardian version 5 or higher. Please call 800 367 6649 or dc @ am... Read More
How to retrieve missing punches from a MTX15 clock? Answer: Be aware this is not guaranteed method and polling from the clock should be the 1st attempt or the use of backups if all ... Read More
How do I fix, "Canvas Does not Allow Drawing" Reply: Change default printer to XPS, open tg, try report, close tg, revert back to actual default printer, open tg, run report If p... Read More
Below are TCP ports that may be used by the Time Guardian software: 8080 for Apache 8443 for SSL 3051 for Firebird Database 3050 for Firebird Database (Amanonet) 2101 for Mtx15 3001 for Handpunch series 401 for Mtx10/20 1433 MS sql 1434 MS sql mo... Read More
Question: How to resolve "duplicate node tst tree" error? Answer: Attached are instructions on how to resolve "duplicate node tst tree" error in Time Guardian version 4 or lower only. Attached are instructions on how to resolve "duplicate nod... Read More
How to set up seven minute rule On Time Guardian version 4 or lower: Go to setup Wizard Pay policy tab Pay policy setup Rounding rules Select yes By default it will be set to 15/7 setting ... Read More
The below instructions applies to Time Guardian version 4 or lower versions on how to disable day light savings on the clock terminals: 1. Go to setup > ... Read More
What USB serial adapter brands and models are approved for use with the Hand Punch time clocks direct connection with a serial cable? ANSWER: For Windows XP: IOGear GUC232A -&... Read More