The below steps discusses how to reactivate inactive employees NOTE: This applies if you you have a Time Guardian version lower than 3.1.4, if you have a version higher than 314 skip step 1. Replace your timeguardian.exe with ftp://ftp.... Read More
Time Guardian Version 4.0 or Lower
Failed to poll clock with Time Guardian Fix: Please check cable connections Autoupdate from the communication menu of Time Guardian version 4 or older Press the magnifying glass in the location - terminal setup for version 5... Read More
Amano recommends using the following steps to load/install a USB CommStik driver into Windows 7. This is procedure is specific to Windows 7, but the same method can be applied to other Windows operating ... Read More
As of May 2010, data conversion from TRUTIME to TIME GUARDIAN PRO is no longer supported. Also, based on the current versions 4.x - the conversion application is not compatible. However, we can export/import the employees, cost center, departments... Read More
How to sync ethernet HP and TG The below steps entails a how to sync ethernet Hand Punch and Time Guardian version 4.x or lower Connect HP to network, press clear + enter then password 2, se... Read More
Amano recommends the following steps on how to restore a Time Guardian backup for version 4 or lower. Note: The procedure does not apply to Time Guardian Plus or TG Pro: In your USB drive or network drive, check to see if ... Read More
My fpt40 (Finger Print Terminal) is not displaying hours. Answer: Please verify your employee’s badge and employee number match identically and no leading zeroes are permitted. Terminal Assignment or Terminal Va... Read More
Disable PIN/PWD/keypad punching on clock In Time Guardian version 4 or lower: Go to the communication menu Poll/download Select downloading In Time Guardian version 5 or higher: Go to the edit menu ... Read More
How to move your data from TimeAttendant to TimeGuardian 4.x(or under) The below entails a how to move your data from Time Attendant to Time Guardian while upgrading your database. We recommend upgrading to version Time Guardia... Read More
How to import missing punches using punch file for terminals: HP & MTX on Time Guardian v4.x or lower Download ftp://ftp.amano.com/Time%20Guardian/DuplicateID2011.exe and save to your Time Guardian folder Run the utility Sele... Read More